Workplace Executive

Role Overview

This role involves comprehensive management of workplace facilities, encompassing vendor coordination, asset maintenance, workplace safety, data analysis, and enhancing overall employee experience.

Key Responsibilities

• Coordinate and oversee multiple vendor engagements and contractor activities.
• Negotiate terms and pricing with vendors to optimize contract costs.
• Conduct random inspections to ensure quality of cleaning and maintenance services.
• Address spontaneous requests from employees and management promptly.
• Prioritize and resolve critical facility-related issues efficiently.
• Handle emergencies and urgent situations within the workplace effectively.
• Continuously review and suggest operational improvements for safety, efficiency, and employee experience.
• Maintain and update asset registries and scheduled maintenance timelines.
• Interpret workplace data, compile key performance indicators, and prepare monthly analytical reports.

Core Competencies and Skills

• Competence in workplace data collection, analysis, and presentation of KPIs and service level agreements.
• Experience managing asset inventories and maintenance planning.
• Vendor management skills including contract negotiation and quality control inspections.
• Knowledge of workplace experience concepts and customer service methodologies.
• Familiarity with Environment, Health & Safety (EHS) standards and emergency procedures.
• Proficient analytical thinker with strong problem-solving abilities.
• Effective communicator with strong interpersonal skills for cross-departmental collaboration.
• Ability to multitask, manage priorities, with keen attention to detail and time adherence.
• Technical adeptness using workplace technologies and Microsoft Office suite for data management and reporting.

Qualifications

• ITE or Diploma holder in Finance, Business, or Management disciplines.
• Demonstrated experience in facility management within corporate environments.
• Preferred background includes vendor relationship management and enhancing customer (end-user) experience.