Telemarketer
Kanpur, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- High school diploma or equivalent
- Resume
- Required to apply
Where you'll work
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Job description
About FireFlies Infotech Pvt Ltd
Established in 2016, FireFlies Infotech Pvt. Ltd. provides integrated software and hardware solutions aimed at fostering business expansion. Their key product, Bodybannao, supports gyms and health clubs in optimizing attendance tracking and access control using proprietary RFID and fingerprint technology. The platform also offers extensive member management, customer relationship management (CRM), and marketing automation supported by AI chatbots designed to boost client engagement and retention, positioning FireFlies Info Tech as a leading technology partner for the fitness sector.
Role Overview
This full-time, on-site position located in Kanpur focuses on telemarketing activities to promote FireFlies' Bodybannao system. The Telemarketer's primary duties involve conducting outbound calls to both potential and current customers to present product capabilities, stimulate interest, and achieve lead qualification. Additional responsibilities include arranging product demonstrations or appointments for the sales team, maintaining accurate call logs and client data via CRM tools, following up on inquiries, and handling objections with professionalism. Collaboration with sales and marketing staff to refine outreach efforts based on call feedback is essential.
Required Qualifications and Skills
- Excellent verbal communication and interpersonal abilities to engage and develop relationships with prospects over the phone.
- Proficiency in scheduling appointments, managing customer follow-ups, and delivering courteous client service.
- Basic sales expertise including negotiation and persuasion techniques to aid in converting leads and promoting products.
- Strong listening skills, thoroughness in data entry and call documentation.
- Comfort and experience using CRM systems and general computing applications.
- Driven, goal-focused attitude with resilience to handle rejection and adapt to structured workplace processes.
- Prior telemarketing, inside sales, or call center experience preferred; background in technology or fitness industry advantageous.
- Minimum educational qualification: high school diploma or equivalent; further studies in business or marketing advantageous.
Minimum education
Higher Secondary (Class 12)