Sales Development Representative

About Deputy

Deputy is a globally recognized SaaS workforce management company with offices in Sydney, Melbourne, San Francisco, and London, alongside team members working remotely across the U.S. Our platform supports over 1.5 million workers and 375,000 workplaces across more than 100 countries. Recently achieving Unicorn status, Deputy is backed by prestigious international investors.

Our mission focuses on improving the workplaces of hourly workers—80% of the global workforce—including baristas, cleaners, nurses, delivery drivers, and factory workers. Unlike traditional workplace technology focused on desk-based employees, Deputy transforms frontline workforce management, making businesses more profitable, compliant, and productive while increasing worker engagement and satisfaction.

Deputy is evolving into an AI-native company, encouraging the use of AI tools and innovative problem-solving daily. You'll receive support, training, and autonomy to apply AI responsibly and creatively to enhance workflows.

Role Overview

As a Sales Development Representative, you will spearhead new business development within target markets, working closely across functions to implement an outbound sales strategy. This role involves predominantly sourcing and building lead pipelines for Account Executives in the SMB and Mid-Market sectors. You will engage prospective customers through multiple channels, including social selling, inbound and outbound emails, phone calls, texting, and other tactics to schedule demos for AEs.

Key Responsibilities

• Actively source, engage, and qualify strategic prospects in key segments to generate a healthy pipeline and create qualified leads for the AMER sales team.
• Communicate with prospects using various platforms such as calls, email, LinkedIn, text messages, and live chat to uncover new business opportunities.
• Conduct qualification calls to assess prospects’ suitability before passing them on to Account Executives.
• Demonstrate strong listening skills to understand client needs and clearly explain how Deputy’s solutions outperform competitors.
• Maintain thorough notes and ensure CRM data accuracy for smooth transitions between teams.
• Consistently achieve assigned quota targets contributing to overall revenue growth.

Qualifications and Experience

• Minimum of one year’s professional experience as a quota-carrying Inbound SDR or similar role within a SaaS company, with a successful track record and ambition in sales.
• Collaborative team player comfortable working in a cooperative environment.
• Excellent time-management skills, adept at managing multiple tasks and priorities.
• Strong interpersonal and relationship-building capabilities.
• Polished phone etiquette and communication skills.
• Driven to make an impact and align efforts with team goals and performance metrics.
• Passion for technology and ability to clearly articulate value propositions to customers.
• Inquisitive mindset seeking to understand underlying reasons and motivations.
• Thrives in fast-moving and dynamic environments.
• Proficient with Salesforce and sales tools such as Outreach, Sales Navigator, and Cognism.
• Experience in startups or people-focused technology sectors is advantageous.

Employee Benefits

• Flexible work arrangements, with a conveniently located office near Farringdon station.
• Participation in Deputy’s Employee Share Ownership Plan (ESOP).
• Allowance for home office setup to support remote work success.
• Employee pension matching programme.
• Access to private health and dental insurance plans.
• Paid parental leave to assist employee families.
• Additional leave options including study support, celebration days, and volunteering opportunities.
• 25 days of annual holiday plus bank holidays.
• Income protection scheme safeguarding against long-term illness or injury.
• Engagement in global working groups promoting collaboration and community.
• Regular social events including office lunches and industry networking opportunities.

Equal Opportunity

Deputy values a diverse workforce and believes inclusivity leads to greater innovation. Our global team consists of individuals from varied cultural backgrounds, and we welcome diverse perspectives and skills.