Senior Business Development Representative

About Deputy

Deputy is a pioneering global SaaS company specializing in workforce management, with offices in Sydney, Melbourne, San Francisco, and London, as well as remote teams across the U.S. Serving over 1.5 million workers and 375,000 workplaces in more than 100 countries, Deputy recently attained Unicorn status backed by prominent investors. Our mission is to enhance the work experience of 80% of the world’s workforce—hourly employees including baristas, nurses, cleaners, delivery drivers, florists, and factory workers—providing technological solutions tailored for frontline roles rather than office-based workers.

Committed to becoming an AI-native organization, we empower our employees to responsibly and creatively utilize AI tools daily to innovate, solve challenges faster, and create new operational methods, backed by comprehensive training and support.

Role Overview

The Senior Business Development Representative will play a crucial role in acquiring new clients within strategic sectors by leading outbound sales initiatives. This position demands experience navigating complex sales cycles, fostering strong relationships with decision-makers, and consistently surpassing targets. Additionally, you will mentor junior BDRs, helping them develop professionally.

Key Responsibilities

• Identify and qualify high-potential prospects in mid-market and enterprise sectors proactively.
• Design and implement targeted outbound campaigns using multiple channels such as phone, email, and social media to generate qualified sales opportunities.
• Conduct in-depth discovery conversations to comprehend intricate business challenges and align Deputy’s offerings with these needs.
• Utilize marketing materials including case studies, white papers, and presentations to boost engagement and speed up the sales process.
• Manage high-volume sales inquiries, focusing primarily (90%) on outbound outreach via telephone.
• Maintain accurate and detailed records of prospect information and communications within Salesforce CRM.
• Keep informed of industry trends, competitor activities, and changing market dynamics to continuously optimize prospecting tactics.
• Analyze sales datasets to identify opportunities for enhancing pipeline quality and conversion outcomes.
• Mentor junior team members by sharing best practices and contributing to their skill development.

Required Qualifications and Experience

• A minimum of 2 years’ demonstrated success in outbound sales, particularly targeting mid-market and enterprise clients.
• Proficiency in devising and executing strategic outbound account plans and prospecting methodologies.
• Excellent rapport-building skills, especially with C-level executives and key stakeholders.
• Strong ethical standards, resilience, and adaptability to startup environments.
• Experience in effectively qualifying prospects and communicating insights to Account Executives.
• Data-driven mindset with a focus on process and continuous improvement.
• Growth-oriented attitude emphasizing ongoing learning and goal achievement.
• Collaborative team player prioritizing collective success.
• Outstanding telephone presence and interpersonal communication skills enabling swift relationship development.
• Ability to thrive in fast-moving, dynamic work settings.
• Proven history of exceeding measurable sales targets consistently.
• Effective multitasking, prioritising, and project management capabilities.
• Relevant experience in hospitality, retail, or healthcare sectors is beneficial.
• Bachelor’s degree or equivalent professional background.

Employee Benefits

• Flexible working arrangements supported by a remote work stipend.
• Participation in the Employee Share Ownership Plan (ESOP) allowing equity ownership.
• Paid parental leave to support family needs.
• Group Salary Continuance Insurance for income protection.
• Access to an Employee Assistance Program for additional support.
• Extra leave benefits including study days, celebration days, and volunteering opportunities.
• Involvement in global working groups promoting collaboration and inclusiveness.
• Annual hackathons fostering creativity and innovation.
• Novated leasing options for electric vehicles, internet reimbursement, and more.

Our Commitment

Deputy fosters an environment that values diversity, inclusivity, and equal opportunities, believing that varied perspectives drive innovation. Our global team represents a wide range of cultures and backgrounds, and we welcome unique skills and viewpoints.