Relationship Associate - Agri

About Us

At ANZ, our mission is to foster environments where individuals and communities prosper financially and sustainably. We are committed to improving the wellbeing of our millions of customers globally.

About the Role

This position as a Relationship Associate in our Agri team involves supporting Relationship Managers in delivering efficient and effective banking services. You will contribute through financial analysis to offer tailored customer solutions, focusing specifically on designated customers within the Agribusiness sector.

This role provides the opportunity to enhance your credit and relationship management skills. Within the first 12 months, you may receive delegated credit approval responsibilities and potentially manage a portfolio of three or more accounts under senior management’s discretion.

This vacancy is ideal for individuals demonstrating emerging talent and who aspire to full Relationship Manager roles.

Work Location: Dunedin, Otago

Employment Type: Permanent, full-time

Hours: Monday to Friday, 37.5 hours per week

Key Responsibilities

• Engage attentively with customers to understand their business needs and ensure they receive personalized service that makes them feel valued.
• Analyze customer portfolios to grasp their scale, goals, challenges, and value propositions.
• Enhance ANZ’s presence by showcasing comprehensive knowledge of client industries and relevant market trends.
• Manage a select group of client accounts if assigned by senior management.
• Collaborate closely with Relationship Managers, Senior Managers, and product teams to create customized financial solutions and efficiently resolve customer queries.
• Drive high levels of customer satisfaction by managing interactions with care and delivering insightful, meaningful advice.
• Use customer feedback constructively to improve service quality and support client retention.
• Commit to continuous personal development while maintaining a positive and professional demeanor.

Preferred Qualifications and Skills

• Demonstrated ability to build and nurture strong relationships in roles focused on customer service delivery.
• Understanding of security structuring processes within financial contexts.
• Strong analytical capabilities to interpret financial data and market trends effectively.
• Experience in banking or financial services sectors is strongly preferred.
• Background in finance or lending roles will be advantageous.

We do not expect candidates to meet every criterion fully; ANZ values a growth mindset and encourages applicants with most qualifications to apply.

Why Join ANZ?

As part of ANZ, you will join a work community aligned with a shared purpose of enabling thriving communities. We offer resources, opportunities, and supportive networks to foster your career progression.

ANZ promotes diversity and inclusion, reflected in initiatives like the Te Ao Māori Strategy (Tākiri-Ā-Rangi) that aim to enhance Māori and Pasifika representation. Our affinity groups support our understanding of diverse workforce needs.

Flexible working arrangements, access to wellbeing programs, and discounts on selected products and services are available to employees.

Equal Opportunity

ANZ welcomes applications from all candidates and is committed to providing accommodations throughout the recruitment process for those who require them. Accessibility support is available for applicants with disabilities or other access needs.

Additional Information

Job Posting Expiry: 23rd September 2026 at 11:59pm NZ time.