Linen Controller

About The Capital Hotels, Apartments & Resorts

The Capital Hotels is committed to equal opportunity and aims to redefine the hospitality industry by restoring its modern and aspirational spirit. Our core strength lies in a vibrant staff culture prioritizing utmost guest service while preserving dignity and integrity. Our team feels valued, heard, successful, and secure in an environment where decision-making is swift and empowers all staff to act as proactive contributors rather than mere managers.

Role Overview

The Linen Controller oversees the complete management of the Linen and Uniform Department at the resort. Key duties involve managing linen inventory, procurement, ordering processes, and quality assurance across various departments that utilize linen, uniforms, and related supplies.

Minimum Qualifications

• Completion of Matric certificate
• Hospitality Management qualification or a related equivalent
• 1 to 3 years' experience specifically as a Linen Controller
• Proficient computer skills, particularly in Microsoft Excel (intermediate to advanced level), Word, and email communication
• Strong filing and documentation abilities
• Hands-on, solution-oriented approach with the capacity to remain composed during pressure
• Leadership capabilities combined with excellent organizational skills
• Ability to implement change and identify operational efficiencies or synergies
• Customer-focused with exemplary communication and active listening skills
• Competent to work both collaboratively in a team environment and independently
• Effective interaction with hotel staff and guests
• High level of honesty and trustworthiness
• Meticulous attention to detail
• Professional appearance and articulate manner
• A proactive stance towards responsibilities

Additional Information

Candidates residing outside the city where the hotel is located should note that any relocation expenses will be their personal responsibility upon successful application.