Customer Engineering Manager, Data Analytics, Google Cloud

Company Overview

Google Cloud is dedicated to empowering organizations worldwide by delivering enterprise-grade cloud solutions, fueling digital transformation, and enabling sustainable development through cutting-edge technology.

Role Overview

As a Customer Engineering Manager specializing in Data Analytics, you will oversee a team of technical specialists who collaborate closely with customers to provide expert guidance. Your leadership will help accelerate cloud workload migrations, modernize data architectures for AI readiness, and remove technical challenges. You will work alongside sales, engineering, and product teams to ensure customer needs are met effectively.

Key Responsibilities

• Lead and manage a team of technical experts within a matrix organization, focusing on talent strategy, skill development particularly in emerging AI/ML technologies, and coverage of opportunities to drive successful cloud and AI transformation outcomes.
• Develop and execute the technical roadmap for data analytics and AI practice in your region, fostering a technical community to share innovations and grow adoption of analytics, vector databases, and generative AI techniques across sub-regions.
• Collaborate with cross-functional teams such as Product Management and Engineering to advocate customer requirements, influence product roadmaps, and support incubation and scaling of new technologies related to data pipelines, governance, and AI infrastructure.
• Lead technical engagements with strategic customers to plan impactful initiatives that unlock business value and accelerate growth.

Minimum Qualifications

• Bachelor's degree or equivalent experience.
• At least 10 years experience in cloud-native architecture within customer-facing or support roles.
• Background in pre-sales or field engineering at an enterprise technology company or a similar client-facing position.
• Proven abilities presenting to technical stakeholders and executive leadership.
• Experience managing pre-sales or technical teams in data analytics or related areas.
• Familiarity with data analytics concepts, cloud, and on-premise platforms.

Preferred Qualifications

• Proven influence on cross-functional teams including Product Management and Sales to align efforts toward business and customer goals.
• Skilled in delivering tailored, compelling messaging and leading strategic conversations that create new business opportunities.
• Expertise in Big Data technologies—data warehousing, processing, governance, migration, ETL/ELT, SQL, NoSQL, performance tuning, and streaming vs batch processing.
• Thought leadership in data analytics and adjacent fields, with specialization in technical sales strategy and customer/industry solutions.

Additional Information

Applicants must have the right to work in Australia as visa sponsorship is not provided for this role. Candidates may select their preferred work location from Sydney, NSW or Melbourne, VIC. Google is an equal opportunity employer promoting inclusivity and welcomes Indigenous applicants aligned with its Reconciliation Action Plan.

Equal Employment Opportunity

Google is committed to affirmative action and equal employment opportunities without discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or criminal history where applicable. Accommodations are available for applicants with disabilities upon request.