Business Development Representative

Overview

Join a leading Managed IT Services and Infrastructure Solutions company expanding its sales team. This pivotal front-line position involves collaborating with Account Executives and Presales Engineers to identify, engage, and qualify new business opportunities within the IT services sector. The role includes working with supplied accounts and leads, locating the right contacts, and facilitating meetings for the sales team. Comprehensive training is provided.

Core Responsibilities

• Research and identify potential clients through inbound inquiries, LinkedIn, CRM systems, and outbound activities.
• Utilize sales intelligence tools and structured research to create targeted account lists.
• Engage prospects via phone, email, and social media to spark interest and build conversations.
• Qualify leads employing frameworks such as BANT (Budget, Authority, Need, Timeline).
• Understand customer challenges and match them with appropriate IT services and solutions.
• Maintain accurate CRM data to keep the sales pipeline current.
• Monitor key activity metrics including calls, emails, meetings booked, and conversion performance.
• Drive proactive and personalized outbound outreach to book qualified appointments.
• Arrange meetings and product discussions for Sales Executives and Presales Engineers with well-qualified prospects.
• Ensure smooth transition of qualified leads with detailed context and insights.

Candidate Profile

• 2 to 3+ years experience in appointment setting roles.
• Proven track record of securing appointments within enterprise organizations.
• Background or familiarity with IT hardware or infrastructure sales is advantageous.
• Strong outbound prospecting skills including cold calling, emailing, and leveraging LinkedIn or social platforms.
• Excellent ability to qualify leads and build a robust sales pipeline.
• Confident communicator with strong commercial awareness and resilience under pressure.

Why Join Us?

• Become part of a growing Managed IT Services and Infrastructure Solutions provider.
• Strong collaboration with Sales and Presales teams.
• Clear progression paths into broader sales positions.
• Engagement with enterprise-level customers and complex IT environments.
• Competitive base salary plus commission incentives.