Customer Support Intern (Work From Home)
Remote · Full Time internship
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- Stipend
- Stipend: INR 15,000 – INR 15,002 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 1
Applicants must be available to work from home, start the internship between September 4, 2026 and October 9, 2026, commit to the full six-month duration, and possess the necessary customer support skills and interests.
- Work mode
- Work from home
- Resume
- Required to apply
About the internship
About the Internship
This internship offers the opportunity to engage directly with customers by providing timely, clear, and empathetic assistance through email, chat, and phone. Interns will be involved in diagnosing and resolving customer issues, managing support tickets efficiently, and collaborating with Engineering and Product teams to address complex technical challenges. Maintaining and updating customer support documents, including FAQs and troubleshooting guides, will also be a key part of the role to ensure continuous improvement in support services.
Who Can Apply
- Candidates who can work remotely from home.
- Availability to start between September 4, 2026 and October 9, 2026.
- Commitment to a six-month internship duration.
- Possess relevant skills and interests related to customer support and communication.
Compensation and Perks
The internship offers a monthly stipend ranging from ₹15,000 to ₹15,002, which includes a fixed component of ₹14,999-15,000 and a variable incentive of ₹1-2. Additional benefits include issuance of a certificate upon completion and flexible working hours to accommodate individual schedules.
Skills and Qualifications
- Strong client interaction and communication capabilities, both written and verbal.
- Experience or willingness to work with customer relationship management (CRM) systems and ticket management.
- Problem-solving mindset focused on customer satisfaction.
- Comfortable navigating technology and SaaS products.
- Proactive attitude coupled with patience and attention to detail.
- Ability to work independently and as part of a collaborative team.
- Freshers and students with some exposure to customer support, operations, or SaaS environments are encouraged to apply.
Additional Information
- Applicants must be able to thrive in a remote work environment.
Company Overview
FreJun India Private Limited is a pioneering cloud communications platform focused on transforming how businesses communicate with their customers. Its comprehensive cloud-based solutions are designed to optimize operations, enhance customer engagement, and fuel business growth.