Customer Service/Customer Support Intern

About STS Wealth

STS Wealth, headquartered in Visakhapatnam, is a respected financial services firm committed to assisting individuals, families, and SMEs in achieving financial independence and security. The company operates on four guiding principles: Awareness, Trust, Respect, and Service. Their offerings span Life and Health Insurance, General Insurance, and strategic Investment Planning including Mutual Funds and SIPs, utilizing both industry expertise and modern technology.

Internship Role and Responsibilities

The Customer Service/Customer Support internship invites candidates passionate about problem-solving and client relationship management. You will develop skills in adaptability, time management, and effective communication while gaining exposure to the financial services sector.

• Provide timely support responding to client questions, concerns, and service requests.
• Establish and nurture client relationships to enhance satisfaction and loyalty.
• Address conflicts and challenges calmly and resolve issues efficiently.
• Adjust to fluctuating priorities and workload in a dynamic environment.
• Organize and prioritize tasks to meet deadlines effectively.
• Communicate clearly with clients and internal teams to facilitate smooth service delivery.
• Work collaboratively with team members to contribute to STS Wealth's customer service excellence.

Eligibility and Additional Requirements

• Applicants must be available for a full-time, in-office internship based in Visakhapatnam, Andhra Pradesh.
• Internship commencement must be between August 25, 2026, and September 29, 2026.
• The internship duration is strictly 3 months.
• Relevant skills and interests in customer service required.
• Women seeking to start or restart their career are encouraged to apply.

Internship Perks

• Certificate upon successful completion of the internship.
• Flexible working hours to accommodate personal schedules.
• Relaxed dress code promoting a comfortable workplace.