Enablement Engineer

Company Overview

Crusoe is pioneering an energy-first approach to accelerate AI infrastructure, owning every level from hardware to software to meet the soaring demand for AI compute power. We are revolutionizing the industrial landscape with innovative solutions designed to make AI infrastructure more sustainable and efficient worldwide.

Role Overview

We are seeking an Enablement Engineer to empower customers in maximizing their use of Crusoe Cloud. This full-time position is office-based in New Shwaib, Abu Dhabi Emirate. The role involves delivering training across all customer engagements, managing the enablement resources for onboarding new clients and staff, and serving as a technical liaison among customers, product development, and marketing teams.

Key Responsibilities

• Conduct live training sessions, webinars, and workshops to educate customers on Crusoe Cloud's capabilities.
• Develop technical written content such as blogs, whitepapers, and guides focused on Kubernetes and cloud infrastructure.
• Produce instructional videos and demos showcasing platform features in detail.
• Represent the company at leading industry conferences like KubeCon as a speaker and technical expert.
• Create and maintain reference architectures and sandbox examples integrating Crusoe Cloud with CNCF tools via GitHub.
• Prepare Proof of Concept documentation and technical presentations to assist sales efforts and provide user feedback to influence product roadmap.

Qualifications and Skills

• Thorough knowledge of Kubernetes architecture including API servers, namespaces, RBAC, and multi-tenancy concepts.
• Experience with virtual machines and private cloud technologies, especially OpenStack or KubeVirt.
• Proficiency in Infrastructure as Code tools like Terraform and Helm alongside experience with major cloud services (AWS/EKS, Azure, GCP).
• Background in customer success, developer advocacy, or technical training targeting engineering audiences.
• Demonstrated ability to present webinars and conduct technical demos effectively.
• Strong communication skills to simplify complex topics for diverse audiences from executives to junior engineers.
• Capability to independently manage content schedules and technical labs within a startup environment.

Additional Preferred Qualifications

• Contributions to open-source projects such as Knative, Tekton, or OpenStack.
• Familiarity with DevContainer standards, CLI tool development, and developer workflows transitioning from local to cloud environments.
• Experience developing sales enablement materials or collaborating with Developer Relations and marketing teams.
• Previous roles at cloud infrastructure or platform companies like Mirantis, Platform9, or Datadog.

Benefits and Compensation

• Competitive salary between $140,000 and $170,000 including equity incentives through Restricted Stock Units.
• Paid leave including holidays, parental leave, and additional leave programs.
• Comprehensive health, dental, and vision coverage with employer HSA contributions.
• Life insurance and disability benefits for short- and long-term coverage.
• Support for professional growth including tuition assistance.
• Wellness programs including mental health resources.
• Commuter benefits covering transit and parking costs.
• Cell phone stipend and daily meal allowances.
• 401(k) plan with up to 4% company match.
• Volunteer time off and global travel insurance with emergency support.
• Location-specific perks and programs to support work-life balance.

Equal Opportunity Employment

Crusoe is committed to fostering a diverse workplace and does not discriminate on any legally protected bases including race, religion, gender identity, disability, veteran status, or national origin.