Telecalling Executive

Job Overview

This role involves managing logistics coordination primarily through telecalling from home, focusing on tracking shipment details and ensuring smooth operational flow.

Key Responsibilities

• Maintain and update accurate flight information within the tracking system.
• Engage actively with clients to ensure timely load acquisition and negotiate competitive rates.
• Coordinate with truck drivers to arrange load connections efficiently.
• Monitor loading and unloading processes in collaboration with warehouse supervisors to ensure timeliness.
• Onboard new customers, educating them about the company's products and services.
• Analyze customer data and register new clients into the application system.
• Maintain ongoing client relationships through consistent follow-ups, encouraging repeat business and referrals.
• Collaborate with senior management to understand sales targets and monitor team progress.
• Build strong customer relationships to secure steady transportation loads.
• Work closely with internal teams and transporters to facilitate load securing.
• Demonstrate the ability to handle pressure and meet deadlines effectively.

Additional Information

This position is remote and aimed at candidates who can work independently while supporting internal teams and customers extensively.