Systems Operator

Position Overview

This role involves diagnosing and resolving technical issues relating to computer systems and peripheral devices. The Systems Operator will address hardware and software errors, provide guidance to overcome technical challenges, and liaise with vendors or technicians for major repairs.

Key Responsibilities

• Troubleshoot and repair faults with computer hardware and associated peripherals such as printers and scanners.
• Respond promptly to software error notifications by identifying faults, rectifying them, or halting programs as needed.
• Offer technical advice and solutions to resolve business process difficulties.
• Refer significant hardware or software malfunctions and defective equipment to external service providers for expert attention.
• Operate computers and peripheral devices by entering commands and activating controls to ensure integrated functioning.
• Maintain and update technological equipment and software, including website-related technical architecture and telecommunication setups.

Safety and Communication

• Immediately report workplace accidents or injuries to supervisors.
• Identify, correct, or report unsafe work practices or conditions to relevant management and safety personnel.
• Follow established emergency procedures for situations such as evacuations and medical crises.
• Communicate effectively with colleagues using electronic tools like pagers, radios, and emails.
• Utilize various forms of information display and devices to access and verify work-related data.

Physical Requirements

• Perform tasks involving bending, twisting, lifting, reaching overhead or below the knees, and moving objects up to 50 pounds without assistance.

Additional Duties

Carry out other reasonable assignments as directed by supervisors.

Candidate Profile

• Education: Completion of high school or equivalent qualification (G.E.D).
• No prior work experience or supervisory role is required.
• No professional licenses or certifications are necessary.

Organization Values

Marriott International is committed to equal opportunity employment, embracing diversity, and fostering an inclusive workplace culture. We honor the diverse backgrounds of our team members as our core strength, ensuring fairness across all protected classes under applicable laws.

About the Employer

JW Marriott, a luxury division of Marriott International, operates over 100 upscale hotels worldwide in vacations and resort destinations. They prioritize the happiness and well-being of their associates, who embody trust, innovation, authenticity, and intuition, continuing the legacy of founder J.W. Marriott. The brand offers unparalleled work experiences, strong community ties, and opportunities for growth in an environment that values holistic wellness and guest service excellence. Joining JW Marriott means becoming part of a renowned global hospitality family where you can pursue your passion and realize your full potential.