Store Manager - Pandora, Essendon Fields

About Pandora

As the world's leading jewellery brand, Pandora gives voice to millions by enabling personal expression through its stunning products. Our brand is deeply intertwined with meaningful life moments, empowering individuals across the globe to share their stories. We foster an environment where fresh ideas thrive, allowing us to dream boldly, act decisively, and deliver with heartfelt passion. At Pandora, your career journey goes beyond ordinary.

Role Overview

The Store Manager serves as the foremost ambassador of the Pandora brand, fully immersing in our culture and extensive product range. This role involves actively engaging customers on the shop floor while guiding your team to achieve business objectives. Leadership duties include coaching and developing the Assistant Store Manager and retail team members.

Key Responsibilities

• Foster a dynamic and supportive store environment where all team members feel motivated to embody and promote the brand values.
• Lead a results-driven sales atmosphere that continually surpasses customer service benchmarks.
• Consistently meet and surpass sales goals and KPIs by spotting growth opportunities.
• Mentor and develop your team, nurturing talent and ensuring accountability.
• Collaborate with the Divisional Sales Manager and HR on staff performance and related matters.
• Manage store operations to uphold exceptional standards in visual merchandising, processes, and overall customer engagement.

Candidate Profile

• Minimum of three years' experience as a Store Manager within a fast-paced retail context.
• Excellent communication skills with the ability to influence and engage various stakeholders effectively.
• Commercially focused and adept at analytic thinking and problem-solving.
• Demonstrated success in building, leading, and retaining high-performing retail teams.
• Strong passion for achieving targets and delivering superior customer experiences.

Benefits and Rewards

• Generous 60% employee discount on products.
• Birthday leave entitlement.
• Continuous learning and professional development opportunities.
• Subsidised health insurance options.
• Participation in the retail bonus program.
• Access to Employee Assistance Programme for wellbeing support.
• Attractive jewellery allowance.
• Two annual Wellness Days dedicated to health and relaxation.

Additional Information

If you require any reasonable accommodations during the interview process, please notify us promptly to ensure appropriate measures are implemented.