Software Engineer, Rapid Response Assignment

About VulnCheck

VulnCheck specializes in delivering exploit intelligence that includes contextual details on active exploits in the wild. Their data is purpose-built to integrate with data lakes, ETL pipelines, automation, AI, and large language model workflows, enhancing security capabilities across platforms.

Role Overview

We are seeking a Software Engineer for a Rapid Response Assignment based in Singapore. This full-time remote position emphasizes a balance of deep technical expertise and dedication to customer success, ensuring quick and lasting resolution of client issues.

Key Responsibilities

• Quickly and effectively address customer-reported problems, ensuring comprehensive fixes.
• Analyze and diagnose complex, unclear issues across services and data pipelines to identify root causes.
• Implement robust engineering solutions that improve platform functionality and customer satisfaction.
• Collaborate closely with Customer Success teams to align technical responses with customer needs.
• Maintain and enhance backend systems, APIs, and data flow pipelines.
• Develop high-quality, maintainable code abiding by engineering best practices.
• Enhance platform reliability, performance, and monitoring capabilities.
• Participate actively in incident handling and on-call rotations.

Candidate Requirements

• Minimum of 5 years' experience developing and scaling backend systems as a software engineer.
• Background in cybersecurity, vulnerability management, or threat intelligence domains.
• Proficiency in programming languages such as Python, Go, or Java.
• Strong analytical and debugging capabilities to resolve intricate production issues.
• Persistent curiosity and determination to thoroughly understand problems and implement solutions.
• Customer-centric attitude focused on delivering accurate and dependable solutions that exceed expectations.
• Excellent communication skills for effective collaboration with both customers and cross-functional teams.
• Sound knowledge of distributed systems, microservices architecture, APIs, system design, and cloud environments (preferred AWS).
• Experience handling data pipelines, ETL processes, or managing large-scale data handling systems.

Preferred Qualifications

• Previous experience in roles centered on customer reliability, sustaining engineering, support, or issue escalations.
• Familiarity with vulnerability datasets and exploit intelligence sources like CVE, NVD, or KEV.
• Experience with streaming data or real-time data processing systems.
• Work experience in fast-paced startup or high-growth environments.

Benefits and Culture

• Flexible and generous paid time off policies.
• Retirement and pension plans, including local schemes or 401k matching in the US.
• Comprehensive healthcare coverage tailored to your location.
• Paid parental leave offerings.
• Remote-friendly work environment with flexible arrangements.
• Financial support for home office expenses such as internet and phone.
• Access to continuous professional development, coaching, and learning tools.
• Opportunities for career growth within a rapidly expanding team.

Company Ethos

Founded in 2021 in Lexington, Massachusetts, VulnCheck is built on over twenty years of cybersecurity expertise. The company is dedicated to protecting vital infrastructures like healthcare devices, power grids, and telecom networks through superior exploit and vulnerability intelligence. The culture is collaborative, transparent, and supportive, emphasizing growth mindset, innovation, humility, and teamwork.

Diversity and Inclusion

VulnCheck is an Equal Employment Opportunity employer committed to inclusive hiring practices without discrimination on any legally protected basis. The company actively supports applicants with disabilities through reasonable accommodations and encourages applications even if a candidate's experience doesn't perfectly match the posting, valuing potential alongside experience.