Senior Analytics Specialist

About Tower Insurance

Established as a proudly New Zealand insurance provider, Tower Insurance is dedicated to disrupting the norm and swiftly delivering innovative solutions. Our mission centers on crafting straightforward and rewarding experiences for customers and communities while safeguarding the future of Aotearoa. Insurance, at its core, is about supporting individuals through unforeseen events, and doing right by our customers during challenging periods gives real meaning to our work.

Key Responsibilities

• Collaborate with various business stakeholders to explore complex challenges, analyze data, and develop effective remediation strategies.
• Lead and manage remediation projects ensuring timely execution, risk oversight, and compliance with regulatory standards.
• Track remediation progress, generate insightful reports, and drive ongoing improvements that yield lasting business results and enhanced customer value.

Success Milestones Within 6-12 Months

• Effectively manage and complete critical remediation analytics streams on schedule and with high quality.
• Build strong, trusted relationships with stakeholders, subject matter experts, and technical teams, becoming the primary analytics authority within remediation efforts.
• Produce precise, actionable reports, dashboards, and data extracts supporting decision-making and meeting audit and compliance requirements.
• Develop sustainable, repeatable analytical solutions that streamline efforts and integrate into routine operations.
• Enhance remediation workflows by translating intricate business needs into practical, data-driven solutions.
• Champion innovation by uncovering new opportunities, adopting modern data technologies, and promoting best analytics practices organization-wide.

Candidate Requirements

• Minimum of five years experience in data and analytics roles utilizing SQL, Snowflake, Microsoft Fabric, and Power BI or equivalent tools.
• Demonstrated expertise in data storytelling with exposure to Power BI Copilot and natural language query capabilities.
• Familiarity with general insurance or financial services sectors is advantageous.
• Advanced skills in Power BI analytics, including dimensional modeling, complex DAX formulations, and sophisticated visualizations.
• Strong ability to translate data insights into compelling narratives and meaningful stories.
• Solid background in data analysis and visualization with knowledge of data engineering practices to ensure data precision and relevance.
• Experience designing interactive dashboards, self-service portals, and performing diagnostic analytics.
• Additional knowledge of Google Analytics/Google Tag Manager, Python or R, and advanced analytics techniques is a plus.
• Prior experience with Microsoft Fabric Ontology and Snowflake Intelligence/Cortex considered beneficial.

Benefits and Perks

• Generous parental leave offering 26 weeks for primary caregivers and 4 weeks for partners.
• A paid day off on your birthday to celebrate you.
• 22 days of annual leave plus two additional days and the option to purchase up to eight extra leave days.
• Dedicated wellness leave to support your health and wellbeing.
• Opportunities for career advancement and internal promotion.
• Flexible working arrangements complemented by a bright, modern office environment in Auckland.
• Discounts on Tower’s insurance products.
• Complimentary life insurance coverage.