Sales Development Representative

About Sitecore

Sitecore is dedicated to simplifying how brands connect, engage, and serve their customers through intelligent, personalized digital experiences. Our platform integrates content, commerce, and data to enable brands to deliver adaptive experiences to millions daily. Trusted by global entities such as American Express, Porsche, Starbucks, and L'Oréal, we transform engagement with dynamic, predictive customer experiences. Our diverse and passionate global team of over 25 countries drives innovation guided by our core values. We are also expanding AI competencies across functions to enhance creativity, efficiency, and insights.

Role Overview

The Sales Development Representative (SDR) is pivotal in Sitecore's sales function, offering a strong foundation for a future in technology sales. This role focuses on advancing our growth strategy by generating market awareness, identifying potential clients, qualifying leads, and driving new business opportunities. The ideal candidate is ambitious, motivated, and a cooperative team member.

Key Responsibilities

• Manage inbound lead flow and implement outbound prospecting campaigns.
• Conduct targeted outbound campaigns to discover prospects, assess their needs, and schedule product introductions.
• Collaborate closely with the Sales team to develop a robust sales pipeline.
• Maintain active engagement with prospects and nurture potential opportunities.
• Represent and promote Sitecore passionately to customers and prospects.
• Organize discovery calls and arrange qualified product demos for Field Sales and Pre-Sales teams.

Required Qualifications and Traits

• Excellent communication skills with positivity, energy, and strong listening and writing abilities.
• Curious, self-driven, creative, outcomes-focused, solution-oriented, and strongly motivated to achieve success.
• Comfortable with cold calling and working in a metrics-focused environment.
• Ability to understand industry trends and tailor messages accordingly.
• Enthusiastic about building a long-term career in enterprise sales.

Additional Desirable Skills

• Experience in B2B outbound sales and lead generation.
• Passion for technology and its societal impact, with experience selling technology and reshaping market segments.
• Previous experience in technology sales, sales development, or telemarketing.

Equal Opportunity Statement

Sitecore is an equal opportunity employer and values diversity. Employment decisions are made without regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other legally protected category.