Licensing Officer

Role Overview

The Licensing Officer will oversee the entire process of health and trade licence management within the UAE, primarily focusing on healthcare facility and pharmacy-related regulatory compliances. This role demands coordination across multiple government bodies and internal departments to ensure smooth application, renewal, and regulatory adherence.

Key Responsibilities

• Coordinate and manage the renewal processes for healthcare facility licences issued by the Department of Health (DOH) and trade licences issued by the Department of Economic Development (DED).
• Handle new licence applications as well as amendments including changes in ownership, locations, and other licence-related modifications.
• Facilitate preliminary approvals from DOH for newly established pharmacies and healthcare facilities.
• Process applications related to the transfer of responsibilities such as Pharmacist-in-Charge and Controlled-in-Charge positions.
• Prepare, examine, and submit all pertinent regulatory documents to ensure compliance with legal requirements.
• Track application statuses and address inquiries or feedback from government authorities in a timely manner.
• Keep an up-to-date licensing calendar to guarantee all licences are renewed ahead of expiry dates.
• Maintain continuous communication and liaison with both internal departments and external stakeholders including legal experts, consultants, and government officials.
• Stay informed about current regulatory changes and ensure relevant updates are communicated effectively to impacted teams.
• Maintain organized electronic and physical archives of all licence-related paperwork, approvals, permits, and official communication.
• Provide support during regulatory inspections, audits, and compliance reviews.

Qualifications and Experience

• Bachelor's degree in Business, Healthcare, Public Administration, Law, or a discipline related to regulatory compliance.
• Between 2 to 4 years of relevant work experience in the UAE focused on regulatory licensing, government relations, or healthcare administration.
• Practical familiarity with DOH and DED licensing protocols is highly desirable.
• Professional exposure in sectors like pharmacy, healthcare, pharmaceutical, or medical industry considered an advantage.
• Proficient understanding of UAE government platforms and licensing processes.
• Strong organizational capabilities, superior communication skills, effective follow-up habits, and the ability to manage stakeholder relationships.
• Adept at handling several licence applications simultaneously and meeting stringent regulatory deadlines.
• English language fluency is mandatory; Arabic language skills will be considered a plus.