Lead Client Partner (eCommerce) - Greater China Region

About Pinterest

Millions globally turn to Pinterest for inspiration, creativity, and planning memorable experiences. Pinterest's mission is to enable everyone to create a life they love, supported by an innovative, inclusive workplace culture that values flexibility and celebrates diverse perspectives. AI plays a crucial role in enhancing creativity and impact across the company.

Role Overview

The Lead Client Partner for Key Accounts in the Greater China Region will cultivate and expand strategic partnerships, focusing on retail and ecommerce clients with export ambitions. Acting as a trusted advisor, this senior role intersects business strategy, media expertise, and platform innovations to help clients attain growth goals on Pinterest.

This position entails crafting data-driven narratives, demonstrating platform mastery, steering revenue growth, and driving measurable client results. It demands executive influence, strategic vision, and executional skill, collaborating with internal teams in Product, Measurement, Creative, and Performance Solutions.

Key Responsibilities

• Drive long-term growth strategies for top Greater China export advertisers, setting partnership goals and success metrics to promote ongoing investment in Pinterest.
• Anticipate clients' business needs 6–12 months in advance, aligning initiatives with their annual and quarterly plans to position Pinterest effectively within their media mix.
• Develop and maintain executive-level relationships with C-suite and VP stakeholders, representing Pinterest as the principal senior contact and accountable partner face.
• Spot and pursue new business opportunities, expanding into untapped budget areas and use cases to increase revenue.
• Act as the final escalation for client concerns, coordinating internal resources across various departments to resolve complex issues.
• Collaborate closely with Product and Engineering to advocate for client requirements, influencing the product roadmap and unlocking custom solutions.
• Establish multi-year learning and measurement frameworks with clients to guide executive investment based on strategic insights.
• Serve as an external ambassador at industry events, client gatherings, and vertical initiatives to shape market narrative and broaden networks in GCR retail and ecommerce sectors.
• Promote Pinterest's comprehensive advertising offerings—from brand awareness to AI-powered performance solutions—to executive leaders, linking innovations to client business value.
• Leverage AI tools within client management to enhance insights, accelerate outcomes, and reveal new growth avenues.
• Mentor and lead client account teams, elevating service quality and fostering a culture of high performance.

Candidate Profile

• Minimum 10 years' experience in digital advertising, media sales, or client-facing strategic roles with a proven record of managing high-profile clients and exceeding revenue goals.
• Demonstrated success in cultivating C-suite and VP relationships at major advertisers or agencies, commanding credibility as the senior external representative.
• Strong expertise in retail and/or ecommerce advertising, especially with export-oriented clients from Greater China.
• Robust commercial insight and strategic acumen, experienced in crafting and driving multi-year investment frameworks with clear KPIs.
• Proven ability managing complex programs involving multiple stakeholders and mobilizing cross-functional teams including Product, Engineering, Measurement, and Creative.
• Experience influencing product development by working alongside Product and Engineering teams to prioritize client needs.
• Extensive knowledge of digital advertising platforms and products including Search, Shopping, Display, and Social; familiarity with Pinterest Ads Manager or equivalents (Meta, Google) is preferred.
• Insight into the unique dynamics and strategies of Greater China export brands.
• Proficiency integrating AI-driven tools as part of strategy and client engagement workflows.
• Fluency in business-level Mandarin and English required.
• Willingness to travel as business needs dictate.
• Bachelor's degree or equivalent required.

Additional Information

Relocation assistance is not provided for this position. The work style is hybrid with approximately 2 days per week onsite presence in Singapore, requiring proximity to the Singapore City office. Pinterest is committed to diversity, equal opportunity, and accommodation during the hiring process.