Enterprise Sales Development Representative

About Sprinklr

Sprinklr is a leading AI-powered platform for Unified Customer Experience Management (Unified-CXM), enabling brands to deliver exceptional and seamless customer interactions across all touchpoints. By integrating human insight with advanced AI capabilities, Sprinklr helps businesses build trust and loyalty through personalized, efficient engagement. Their platform supports multiple customer-centric teams—ranging from social media management to omnichannel contact center operations—helping enterprises unify data, dismantle silos, and leverage real-time insights. Currently, over 1,900 enterprises including 60% of Fortune 100 companies rely on Sprinklr worldwide.

Role Overview

As an Enterprise Sales Development Representative (SDR), you will join a driven and innovative sales team that handles complex enterprise-level product sales. This role offers a chance to learn essential sales skills and begin a career in technology-driven software sales or other customer-facing roles.

Key Responsibilities

• Proactively identify and pursue new business opportunities using diverse outreach channels.
• Research target companies swiftly, recognize potential opportunities, and develop strategies to generate interest from enterprise clients.
• Collaborate closely with Account Executive teams to plan and create value propositions for current and prospective customers.

Qualifications

• Possess or be pursuing a bachelor's degree, or have equivalent relevant work experience.
• Strong interest in building a career in software sales or related customer-facing functions.
• Demonstrable history of meeting or exceeding performance goals.
• Passion for technology and understanding of its impact on user experiences.
• Positive attitude with a penchant for teamwork and collaboration within growing teams.
• A curious mindset, eager to continuously learn, grow, and exchange feedback.
• Result-driven with enthusiasm for contributing to Sprinklr’s growth and success.

Company Vision & Culture

Founded in 2009, Sprinklr addresses enterprise complexity by unifying fragmented teams, tools, and data to enable deeper customer connections. The platform supports four product suites: Service, Social, Marketing, and Insights, focusing on delivering next-generation unified customer engagement journeys.

Sprinklr fosters a culture centered on customer obsession, teamwork, trust, and accountability. They emphasize mental health, flexible work environments, and continuous personal and professional development through mentoring programs.

Employee Benefits

Employees receive comprehensive benefits tailored to promote well-being. These include voluntary health care coverage where applicable, paid time off for rest and family time, and opportunities for growth through mentoring and development initiatives.

Diversity and Equal Opportunity

Sprinklr is committed to ensuring an inclusive workplace where everyone feels valued and respected. They are an equal opportunity employer and comply with all applicable employment laws. Reasonable accommodations are available during the recruiting process upon request.

Important Candidate Advisory

Candidates should be aware of potential recruiting scams falsely representing Sprinklr. The company never requests payments or unnecessary personal information and does not pay in cryptocurrency. Any suspicious contact should be reported, and candidates should refrain from engagement.