Cashier

Job Overview

Cashiers hold an essential role in delivering efficient, friendly, and accurate service at the checkout. Responsibilities include processing both sales and return transactions and overseeing the Self-Checkout area to ensure smooth operation.

Key Responsibilities

• Serve customers quickly and courteously while ensuring transaction accuracy and safety.
• Manage Checkouts and Return processes efficiently.
• Supervise and maintain the Self-Checkout stations.
• Continuously acquire product and project knowledge to assist customers and identify sales opportunities.
• Comply with company policies to reduce losses and shrinkage.
• For Head Cashiers: assign tasks to Cashiers, expedite price checks, approve point-of-sale transactions and markdowns across various departments including main registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide initial escalation support for customer concerns.
• Assist in supervising, coaching, and training Front End Associates by helping onboard new Cashiers and using all tools available to develop team members.

Qualifications

• Recommended experience of at least 1 year as a Cashier.