Cashier

Job Overview

The Cashier plays an essential role in delivering excellent customer service by efficiently and courteously processing checkout and return transactions. This position involves managing the Self-Checkout area and providing customers with useful information about products and projects to identify potential sales opportunities. Cashiers ensure compliance with all company policies to reduce loss and support store operations smoothly.

Responsibilities

• Perform checkout and return transactions accurately and promptly.
• Oversee the Self-Checkout area to assist customers and maintain smooth operation.
• Proactively acquire product and project knowledge to inform and engage customers, promoting additional sales.
• Adhere to store policies and procedures to minimize shrinkage.
• Support Head Cashier tasks such as expediting price checks and approving point-of-sale transactions and markdowns across all registers and service departments.
• Serve as the first point of escalation for customer concerns, ensuring quick resolution.
• Assist in supervising, coaching, and training Front End Associates and new Cashiers using available training tools.

Qualifications

• Preferred experience: A minimum of one year as a Cashier or related customer service role.