Cashier

Position Overview

Cashiers serve a vital role in customer service by delivering prompt, friendly, and precise processing of checkout and return transactions. They also oversee and maintain the Self-Checkout stations, ensuring smooth operation.

Key Responsibilities

• Handle customer transactions efficiently and accurately, including checkout and returns.
• Monitor the Self-Checkout area to provide assistance and maintain order.
• Acquire product and project knowledge proactively to inform customers and identify upselling opportunities.
• Comply with all store policies and procedures to reduce shrink and losses.

Head Cashier Duties

• Coordinate cashier positioning and support the team by facilitating price verifications and approving transactions and markdowns across various registers and service points.
• Address first-level customer escalations professionally.
• Assist in supervising, coaching, and training front-end staff, including onboarding new cashiers and utilizing all resources to foster employee development.

Preferred Experience

At least one year of prior cashier experience is preferred for candidates aspiring to the Head Cashier role.