Cashier

Role Overview

The position of Cashier is essential in delivering prompt, courteous, and precise customer service. This role involves processing purchases and returns, overseeing the Self-Checkout area, and actively acquiring product and project knowledge to assist customers and uncover sales prospects. Adherence to company policies and procedures is critical to minimize loss.

Responsibilities

• Execute Checkout and Return transactions accurately and efficiently.
• Manage and supervise the Self-Checkout stations.
• Continuously develop product and project knowledge to better inform and assist customers.
• Identify opportunities to promote additional products to customers.
• Comply with company policies to reduce shrinkage.
• For Head Cashiers: assign and support Cashiers by managing price checks and approving transactions including markdowns across various service points.
• Handle first-level escalations of customer issues.
• Assist in training and coaching Front End Associates, particularly new Cashiers.

Requirements

• Candidates for Head Cashier should have at least 12 months of prior experience working as a Cashier.