Cashier

Position Summary

As a Cashier, you will be integral in delivering excellent customer service by ensuring fast, friendly, and accurate transaction processing. Your duties include handling checkout and return operations, overseeing the Self-Checkout area, and actively acquiring product knowledge to assist customers effectively and identify sales prospects.

Responsibilities

• Process customer purchases and returns accurately and efficiently.
• Maintain a safe and well-monitored Self-Checkout environment.
• Continuously enhance knowledge about products and projects to better serve customers and suggest selling opportunities.
• Adhere strictly to company protocols to reduce inventory shrinkage.
• For Head Cashiers, coordinate cashier assignments, expedite price verifications, approve transactions and markdowns across multiple service points including registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first-level support for customer concerns and escalate issues appropriately.
• Assist in the supervision, mentoring, and training of fellow Front End Associates and new Cashiers by utilizing available coaching tools and participating fully in training activities.

Requirements and Qualifications

• Experience as a Cashier is preferred, specifically 1 year or more for Head Cashier roles.