W Hotels

Assistant In-Room Dining Manager

W Hotels

Doha, Doha Municipality, Qatar · Full Time

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Experience
2+ yrs
Salary
Openings
1
Posted
8 hours ago
Work mode
In office
Education
High school diploma or equivalent
Resume
Required to apply

Where you'll work

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Job description

Job Overview

The Assistant In-Room Dining Manager plays a pivotal role in overseeing team collaboration to deliver exceptional guest service. The role requires monitoring staff appearance, ensuring all opening and closing tasks are meticulously completed, and maintaining orderly storage areas through adherence to FIFO principles. Regular inventories and supply requisitions are also essential responsibilities.

Key Duties and Responsibilities

  • Ensure seamless teamwork among staff to meet guest expectations effectively.
  • Inspect grooming and attire standards and address any shortcomings promptly.
  • Manage opening and closing procedures, including preparation, cleaning, and securing of areas and equipment.
  • Supervise storage areas for cleanliness, organization, and proper stock rotation.
  • Conduct inventories and coordinate supply replenishment as needed.
  • Monitor dining room seating availability, guest safety, service quality, and well-being.
  • Submit maintenance work orders for repair needs.
  • Support management in recruitment, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching of staff.
  • Serve as a role model and primary contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Adhere to company and safety policies, report hazards or incidents, and complete required safety trainings.
  • Maintain professional appearance and confidentiality, protecting company assets at all times.
  • Welcome guests warmly, anticipate their needs, assist those with disabilities, and express genuine appreciation.
  • Communicate clearly and professionally, building positive relationships with colleagues to achieve shared objectives.
  • Ensure compliance with quality standards and identify opportunities to enhance efficiency, productivity, safety, and cost savings.
  • Perform physical tasks such as standing, sitting, walking for extended periods, lifting up to 50 pounds, and maneuvering through confined areas as required.
  • Carry out other job-related duties as assigned by supervisors.

Qualifications

  • Education: High school diploma or equivalent (G.E.D.).
  • Experience: Minimum of 2 years in a related food and beverage role.
  • Supervisory Experience: At least 1 year managing and guiding staff.
  • Licenses/Certifications: None required.

Additional Information

Job Number: 26077765

Job Category: Food and Beverage & Culinary

Location: West Bay, Zone 61, Doha, Qatar

Schedule: Full Time

Position Type: Non-Management

Company Values

This employer is committed to equal opportunity, embracing diversity, and fostering an inclusive environment where associates’ unique backgrounds, talents, and experiences are appreciated. Discrimination of any kind is not tolerated.

The brand mission focuses on igniting curiosity and expanding horizons, offering a culture that emphasizes originality, innovation, and an energetic approach to luxury hospitality. Joining this team offers opportunities to contribute meaningfully and grow professionally within a global portfolio.

Level

Entry

Minimum education

Higher Secondary (Class 12)

Industry

Hospitality

How they work

Communication Teamwork & Collaboration Attention to Detail Leadership Organisation Work Ethic Customer Focus Physical Stamina

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