Account Development Manager

About the Role

We are looking for a proactive and results-focused Account Development Manager responsible for managing a portfolio of key clients while driving new business acquisition to expand our market share. This position requires a balanced approach that entails 50% maintaining and growing existing accounts, and 50% actively sourcing new clients through strategic outreach efforts.

Key Responsibilities

• Develop and implement comprehensive sales plans aimed at meeting or exceeding revenue goals within the assigned client base.
• Cultivate and sustain durable client relationships by understanding their requirements and offering tailored solutions to drive upselling and cross-selling opportunities.
• Handle contract negotiations ensuring profitable and mutually beneficial agreements.
• Serve as the primary liaison for key stakeholders, promptly addressing questions and concerns.
• Collaborate across internal teams to guarantee smooth delivery and service excellence.
• Keep abreast of industry trends, competitive landscape, and emerging opportunities.
• Provide consistent updates and reports to senior leadership on sales progress and client engagement.
• Execute outbound prospecting via multiple channels including email, phone, social media, and face-to-face meetings to onboard new clients.
• Translate global and regional strategies into actionable plans for clients and effectively implement them.
• Maintain accurate sales forecasting and manage the revenue budget within the portfolio.
• Ensure all potential prospects are identified and approached to maximize market penetration.
• Achieve retention targets by maintaining client satisfaction and delivering commercial excellence.

Qualifications & Experience

• Bachelor’s degree in business, marketing, or a related field required; Master’s degree preferred.
• Seven to nine years of experience in market research and sales, with proven expertise in a hunting sales environment.
• Strong knowledge of retail measurement methodologies and customized service solutions.
• Proven capability in sales negotiation and strategic planning, ideally within consumer durables or related sectors.
• Excellent communication skills enabling effective presentations and strong client engagement.
• Highly motivated, able to work independently while collaborating effectively with cross-functional teams.
• Advanced proficiency in Microsoft Office applications.

Additional Benefits

• Flexible working arrangements to promote work-life balance.
• Volunteer time off program.
• Access to professional development through online learning platforms.
• Employee Assistance Programs for personal and professional support.

Company and Ethical Commitment

NielsenIQ is a leading global consumer intelligence firm dedicated to delivering comprehensive insights into consumer behavior and retail dynamics. Post-merger with GfK, NielsenIQ operates across more than 100 markets worldwide, leveraging advanced analytics and extensive data to empower business growth.

We emphasize an inclusive and diverse workplace, making employment decisions free from discrimination based on any protected characteristics. Our recruitment processes integrate AI tools to enhance efficiency and fairness, with human oversight ensuring final hiring decisions.