Supervisor

Job Overview

Seeking a Supervisor to oversee daily operations and ensure the efficient running of the play area at our Mumbai location. This role involves managing the team, addressing customer concerns, and upholding safety and hygiene standards.

Key Responsibilities

• Oversee daily activities and supervise staff performance.
• Ensure the play area operates smoothly at all times.
• Handle customer queries, feedback, and grievances with professionalism.
• Monitor attendance, grooming, and conduct of team members.
• Maintain cleanliness, safety, and hygiene protocols consistently.
• Liaise with parents to provide a positive experience.
• Prepare daily reports and manage basic documentation related to operations.
• Adhere strictly to company standard operating procedures and safety rules.

Candidate Requirements

• Preference for female candidates.
• Strong communication abilities and leadership qualities.
• Experience in customer service is advantageous.
• Capability to independently manage and lead a team.
• Willingness to work in shifts as per business needs.