Case Officer - Warrnambool

Position Overview

This full-time, permanent opportunity is located in Warrnambool and involves direct contribution to community safety by implementing practices aimed at reducing reoffending. The salary range for this role is $81,496 to $90,227 plus superannuation.

The Community Correctional Services (CCS) is dedicated to community safety by managing individuals under court orders, overseeing serious sex offenders subject to post-sentence supervision, and supervising parolees through various programs and services.

Key Duties

• Administer court orders for individuals assessed as low-risk of reoffending, including managing those on reparation orders.
• Ensure compliance by monitoring obligations linked to court orders and applying evidence-based practices.
• Refer individuals to appropriate programs and services while tracking adherence to order requirements.
• Respond to non-compliance appropriately and escalate issues to senior staff promptly.
• Create case notes, reports, and other documentation in accordance with procedural standards.
• Collaborate effectively with team members, participate in team planning, propose improvements to workflows, and support daily administrative functions in the local work area.

Candidate Profile

• Experience or awareness in core elements of case management such as assessment, planning, coordination of services, brokerage, and intervention delivery.
• Open and direct communicator who accepts and constructively handles feedback and criticism, listening attentively and fostering inclusion.
• Attuned to verbal and nonverbal cues encouraging an inclusive culture.
• Proactive in resolving problems independently or with consultation.

Additional Information

The Department offers employees opportunities for ongoing professional growth, a supportive and equitable work culture, and valuable benefits including employee assistance programs, salary packaging, and access to wider government career opportunities.

Applicants will undergo pre-employment screening which includes reference checks, nationally coordinated criminal history checks, misconduct screenings, and may also include driver's license verification, medical assessments, Working with Children Checks, and declarations of private interests depending on the role.

The Department is committed to child safety, promoting zero tolerance for racism, abuse, and inequality while respecting children's rights, identity, and cultural backgrounds in a safe and supportive environment.