Telecaller

Overview

Bellway Realtech is seeking a proactive and confident Telecaller to engage with prospective clients, promote its real estate developments, arrange site visits, and assist the sales team in converting leads into customers.

Key Responsibilities

• Initiate outbound calls to potential clients from sources like Meta Ads, Google Ads, the company website, and WhatsApp.
• Provide detailed explanations on Bellway Realtech's projects, locations, pricing, amenities, and investment options.
• Ascertain customer preferences, budget constraints, and property types of interest.
• Screen and qualify genuine leads.
• Consistently follow up with interested prospects.
• Coordinate and schedule site visits for properties.
• Collaborate with field and sales teams to ensure smooth site visit arrangements.
• Respond professionally to customer inquiries and address basic objections.
• Maintain precise records of lead information and follow-up actions using CRM.
• Meet daily calling targets and keep organized records of calls, leads, follow-ups, and visits.
• Report daily call and performance metrics to supervisors.
• Achieve set daily, weekly, and monthly objectives related to calls and lead generation.

Candidate Profile

• Minimum education: completion of 12th grade; graduates preferred.
• Experience between 0 to 3 years in telecalling, telesales, customer service, or real estate is desirable but not mandatory.
• Fresh candidates with strong communication skills are encouraged to apply.
• Proficient in spoken Hindi with basic English communication skills.
• Possesses a confident and courteous telephone presence.
• Effective at convincing customers and managing their concerns.
• Demonstrates a positive mindset and eagerness to learn.
• Comfortable working towards daily sales and call targets.
• Basic familiarity with CRM software, Microsoft Excel, and WhatsApp.

Performance Metrics

• Number of daily outbound calls made.
• Calls successfully connected.
• Leads qualified.
• Follow-ups completed.
• Site visits arranged.
• Conversion of leads to site visits.
• Contribution to sales or bookings.
• Accuracy and discipline in CRM data management.

Compensation and Benefits

• Monthly salary ranging from ₹18,000 to ₹25,000 plus attractive incentives based on performance.
• Opportunities for training and career advancement.
• Supportive, energetic work environment within the sales team.
• Chance to establish and advance a career in real estate sales.
• Performance-driven growth prospects.