Team Leader

Overview

The Team Leader plays a vital role within the management team, assisting the Store Manager and Assistant Store Manager in overseeing the daily functions of a retail store.

Key Responsibilities

• Supervise and guide store associates to ensure effective team performance.
• Manage store merchandising activities, including shelf stocking and handling daily shipment unpacking.
• Maintain high standards of customer service.
• Execute manager-on-duty responsibilities such as overseeing breaks, timekeeping, and attendance.
• Implement and uphold visual merchandising policies.
• Handle customer complaints promptly and facilitate resolutions.
• Ensure store safety and cleanliness are preserved.
• Perform cash handling along with store opening and closing tasks as necessary.
• Engage in inventory management and provide training to employees.
• Follow up on delegated tasks and assist with recruitment and performance evaluation processes.

Qualifications

• At least one year of retail experience.
• Between one and two years’ experience in a supervisory capacity.
• Motivated to advance within the company.
• Availability to work days, evenings, and weekends.
• Excellent leadership and communication capabilities.
• Capacity to juggle multiple responsibilities comfortably in a busy retail environment.

Benefits and Opportunities

• Dynamic and diverse working atmosphere.
• Competitive pay and benefits package applicable to eligible employees.
• Company-matched pension plan offered.
• Customized training and onboarding program.
• Potential for career advancement within the organization.
• Full-time status granted after working 25 hours per week for sixteen consecutive weeks, with a one-week grace period allowing fewer hours.

Additional Information

Use of artificial intelligence technology is incorporated purely as a tool to assist in recruitment evaluation and does not make decisions related to rejections. All hiring decisions are ultimately made by a human recruiter.