Student Affairs Manager

About Texila American University Consortium

Texila American University Consortium (TAU-C), headquartered in India, operates as the parent organization for several international educational institutions including Texila American University Guyana, Texila American University Zambia, and Texila e-Learning. The consortium offers a broad spectrum of academic and professional programs to over 4,000 students originating from more than 70 countries. TAU-C is dedicated to delivering education that meets global standards through rigorous academics and comprehensive student support services. Being a part of TAU-C means engaging in a diverse and multicultural learning community.

Role Overview

The position of Student Affairs Manager requires an individual with significant experience and a strong commitment to student welfare. This role entails managing aspects related to student engagement, grievance management, and support systems to ensure a constructive and supportive student environment. The Manager will work closely with academic and administrative departments to support student activities, uphold university policies, and enhance overall student experience.

Primary Duties

• Promptly resolve student inquiries and concerns.
• Work collaboratively with the Student Affairs Coordinator on necessary interventions and parental communication.
• Encourage and track student involvement in surveys and engagement events.
• Partner with faculty and leadership to address behavioral or disciplinary incidents and apply committee decisions.
• Oversee attendance, punctuality, grooming, and uniform adherence, developing accountability processes as needed.
• Coordinate with housing officials to guarantee student accommodation and welfare support.
• Deliver professional, timely communication to students, parents, and other stakeholders.
• Facilitate student club activities, campus events, and initiatives that boost community spirit.
• Collaborate with Marketing and PR to showcase student achievements and events.
• Manage alumni relations through networking, mentoring, and event coordination.
• Apply and enforce university regulations related to student affairs.
• Monitor and report on compliance with attendance and punctuality requirements.
• Generate reports and data for institutional reviews, program assessments, and accreditation processes.

Required Qualifications

• Master's degree in a relevant field.
• At least 10 years of experience in Student Affairs or equivalent administrative positions.
• Proven practical expertise in Student Engagement.
• Excellent communication skills for interacting effectively with students, parents, and faculty.