Store Manager

About the Role

Join Costa Coffee in Morpeth, Bridge St, as a Store Manager with an annual salary reaching up to £36,500. This permanent position offers a unique chance to lead a store, embody the Costa Coffee spirit, and contribute to a dynamic and globally recognized coffee brand.

Responsibilities

• Deliver exceptional customer service and build a strong customer service culture that boosts positive NPS scores.
• Engage with the local community to attract and welcome new customers.
• Create and maintain an inviting store atmosphere that encourages repeat visits.
• Take full responsibility for managing sales, profitability, team operations, and staff recognition.
• Develop and train your team to reach their fullest potential.

Candidate Profile

• Proven leadership skills with experience in managing and motivating high-performing teams.
• Future-oriented mindset with an ability to understand broader business direction.
• Ambitious individual driven to support and be part of Costa's growth and success.
• Passionate about representing the brand and upholding exceptional standards.
• Resilient and able to thrive in a fast-paced and pressure-filled environment.

Benefits & Perks

• Participation in the Coca-Cola share scheme with matched contributions.
• 50% discount on food and beverages at Costa owned outlets.
• Competitive pension scheme matching contributions up to 10%.
• Quarterly and annual incentive scheme potentially awarding bonuses up to £10,000, depending on store performance.

Diversity & Inclusion

Costa Coffee is committed to fostering a workplace where everyone can be their authentic selves. We champion diversity, equity, and inclusion and work collaboratively to evolve our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

Additional Information

For accessibility requests or further questions, please contact costa.recruitment@costacoffee.com.