Senior/Tech Lead - AI Development

About Us and Our Mission

At Datacom, we strive to connect people with technology to tackle challenges, create new opportunities, and unlock possibilities for communities we serve.

Role Overview

We are undergoing a transformative AI advancement that is reshaping ways of working and meeting evolving customer demands in New Zealand. Our clients are enthusiastic about the innovative AI-driven solutions we are introducing. We are seeking multiple Senior or Tech Lead developers enthusiastic about artificial intelligence, eager to innovate, and ready to make a global impact through a leading New Zealand enterprise.

This position is part of our Digital Engineering team, focusing on creating innovative AI software solutions. Collaborate cross-functionally on projects utilizing the newest AI models to solve complex business issues. Your solid software development expertise combined with passion for AI is vital here.

Key Responsibilities and Expectations

• Lead AI development initiatives within digital engineering projects.
• Design, develop, deploy, and optimize advanced AI-driven software applications.
• Collaborate with diverse teams to integrate AI models effectively addressing business requirements.
• Drive innovation by applying and pushing the boundaries of AI technologies.

Essential Qualifications and Experience

• Over 7 years of professional experience in software development, preferably with Python and TypeScript.
• Proven track record of delivering at least one generative AI solution in a production environment (e.g., chatbots, summarizers, code assistants).
• In-depth knowledge of transformer architectures and orchestration stacks such as LangChain (v0.2+), LlamaIndex, or Semantic Kernel.
• Hands-on experience deploying and fine-tuning models on cloud platforms like Azure OpenAI, AI Foundry, AWS Bedrock, or SageMaker.
• Practical expertise in Retrieval-Augmented Generation (RAG) methods, vector databases, and evaluation metrics including BLEU, ROUGE-L, and GPTScore.
• Proficiency in cloud-native engineering tools including Docker, Kubernetes (AKS/EKS), infrastructure as code, and automated testing frameworks.

Desirable Additional Skills

• Familiarity with agent frameworks such as AutoGen (versions 0.2 to 0.4) and CrewAI, as well as tool-using agents.
• Experience working with multimodal workflows combining image and text inputs using GPT-4o and real-time APIs.
• Knowledge of embedding models and workspace automation using agentic frameworks.
• Advanced understanding of RAG variants like LongRAG, Self-RAG, GraphRAG, and comparative insights into vector stores such as Pinecone, Qdrant, FAISS, and Azure AI Search.
• Competence in multimodal and streaming large language models (LLMs) enabling real-time GPT-4o or Gemini 2 Ultra applications including image-to-text or speech and cross-modal embeddings.

Why Join Datacom?

Datacom is a leading IT services provider across Australia and New Zealand, maintaining an agile and vibrant company culture despite its scale. We value our people, offering perks such as social events, relaxation spaces, remote and flexible working hours, and professional development opportunities.

Working here means continual career growth, collaborative environment with flat structures, recognition, and the chance to bring your authentic self to work.

Operating at the forefront of technology, you will be challenged with intriguing projects that allow you to contribute meaningfully to Australia's and New Zealand’s major enterprises, helping them overcome key challenges and explore new avenues.

We are committed to fostering an inclusive, welcoming, and enjoyable workplace where every employee feels supported and valued.