Sales Support Executive

About the Role

We are seeking a motivated and customer-oriented Sales & Support Executive to be part of our expanding team. The role involves managing customer inquiries, actively following up with potential clients, elucidating our services, and converting leads into customers.

Key Responsibilities

• Manage both incoming and outgoing communications with current and prospective clients.
• Engage with leads consistently through phone calls and WhatsApp messages.
• Assess customer needs and recommend appropriate company offerings.
• Clearly present company services, pricing details, and procedures.
• Achieve sales targets by converting qualified leads.
• Keep up-to-date records of lead statuses and ensure continuous follow-ups via the CRM system.
• Address customer questions promptly and provide necessary support.
• Develop and sustain positive relationships with clients.
• Collaborate with internal departments to ensure effective service delivery.
• Maintain precise documentation of calls, follow-ups, and successful conversions.

Requirements

• Strong communication and interpersonal abilities.
• Basic understanding of sales processes and customer handling.
• Confidence in making calls and conducting follow-ups.
• Capability to meet assigned sales targets.
• Familiarity with fundamental computer operations.
• Fresh graduates with good communication are encouraged to apply.
• Previous experience in sales, telecalling, customer service, or business growth is a plus.

What We Offer

• Fixed monthly remuneration.
• Incentives linked to performance.
• Training sessions and opportunities to enhance skills.
• Prospects for career advancement within the company.
• A professional and supportive workplace environment.