Sales Development Representative (SaaS)

About the Company

Infinity Tracking Limited is a leading provider of advanced analytics and call-tracking solutions, trusted by some of the most prominent global brands. The company is committed to continuous innovation and impact, enhancing technology to empower businesses to better understand what drives their success.

Role Overview

We are seeking an enthusiastic, inquisitive, and commercially driven Sales Development Representative to join our dynamic team. Positioned at the core of our business, this role collaborates closely with Sales, Marketing, and Customer Success departments to uncover new business opportunities, create positive first engagements with prospects, and promote sustained business growth.

This position suits someone with high energy, confidence, and ambition who thrives on cultivating relationships, posing insightful questions, and rapidly acquiring knowledge. Candidates will receive comprehensive support, clear progression paths, and structured training for advancement into roles such as Account Executive or other sales positions.

Training and Development

Selected candidates will participate in Infinity’s in-house Sales Training Academy, designed to develop exceptional sales professionals through a blend of structured training, coaching, and practical experience. Key focus areas include:

• Foundations of effective sales practices
• Advanced sales techniques including Challenger Sales, Sales EQ, and MEDDIC methodologies
• Strategies for qualifying prospects, conducting discovery, and value-driven selling

The onboarding process will provide an in-depth understanding of Infinity’s products, market sectors, and ideal customer personas, followed by ongoing role-specific training and mentorship from leadership and team members to accelerate confidence and impact.

Key Responsibilities

• Evaluating and qualifying inbound leads to discern customer requirements
• Proactively generating new outbound leads and business opportunities
• Maintaining precise and up-to-date lead information within CRM systems
• Collaborating with Sales Managers targeting key industries
• Representing the company professionally in initial customer engagements

Candidate Requirements

• Possess resilience and maintain a positive outlook
• Exemplify active listening capabilities
• Skillful in building rapport with prospects
• Experience with CRM and sales enablement tools such as Salesforce, Salesloft, Cognism, Lusha, and LinkedIn Sales Navigator
• At least 12 months of experience in Sales Development Representative or recruitment roles

Benefits and Work Conditions

• Competitive base salary up to £35,000 plus unlimited commission
• Hybrid working model: office presence required Tuesdays and Thursdays at Salford, Manchester
• 4.5-day workweek with half-day Fridays promoting work-life balance
• 25 days of paid holiday annually with an option to purchase up to 5 additional days
• Private single medical insurance coverage
• Access to an Employee Assistance Programme
• Life insurance valued at four times the salary
• Enhanced maternity and paternity pay schemes
• Technology purchase loan scheme up to £2,000 yearly
• Cycle to Work scheme participation
• Season ticket loan availability
• Annual budget allocated for company and team social events

Equal Opportunity Commitment

Infinity is dedicated to fostering an inclusive workplace where all employees can bring their authentic selves to work. The company ensures discrimination-free recruitment based on race, religion, national origin, gender expression, sexual orientation, age, marital status, socioeconomic background, or disability. The hiring process is anonymised to focus purely on merit and compatibility.

We value cultural fit and are open to hearing from candidates who may not meet every listed qualification but demonstrate potential and motivation.

Company Background

Founded in 2010, Infinity began with the realization of the need for robust call tracking developed through years of paid search campaign management experience. After steady expansion and strategic investments, Infinity now operates from multiple locations globally including San Francisco, London, and Baltimore. The company’s mission remains to provide businesses with transparent, dependable insights into their digital marketing effectiveness, supporting continual improvement and growth.

Infinity’s platform and partner ecosystem continue to evolve, providing exciting opportunities for clients and employees alike.