Retail Optical Assistant

About the Role

Join Vision Express, a prominent UK optical retailer and part of the worldwide EssilorLuxottica group, renowned for brands such as Ray-Ban, Meta, Oakley, Prada, and Nuance. This role offers you the opportunity to work in a customer-facing environment that combines premium eyewear with cutting-edge med-tech innovations.

Key Responsibilities

• Provide personalized and confident customer service along with expert product recommendations.
• Learn frame adjustments, assist with fittings, and perform minor repairs to eyewear.
• Support the delivery of pre-screening eye tests utilizing the latest optical technology.
• Handle administrative duties and other supporting tasks to ensure smooth store operations.

Benefits and Incentives

• Receive a £350 allowance for frames or designer sunglasses with unlimited spending on lenses.
• Enjoy 33 days of holiday with options to buy or sell additional days.
• Take advantage of discounts for family and friends and complimentary eye tests.
• Access employee wellbeing support.
• Participate in global vision support initiatives through the OneSight Foundation.
• Earn monthly performance-based bonuses ranging from £85 to £520, with unlimited potential for outstanding performers.

Candidate Profile

• Confident in engaging and consulting customers, providing tailored product advice.
• Enthusiastic about eyewear fashion and comfortable using digital technologies.
• Team-oriented with a positive, proactive approach.
• Excellent communication skills with the ability to listen and understand customer requirements.

About Vision Express

With over 590 stores across the UK, Ireland, and Jersey, Vision Express stands as a leader in optical retail and med-tech advancements. Supported by EssilorLuxottica, the company prioritizes innovation, employee growth, and career progression.

Embark on a fulfilling career in optical retail and discover the clear path ahead.