Regional Manager

About Glovo and Our Mission

Glovo, a part of the Delivery Hero Group headquartered in Berlin, is one of the fastest expanding multi-category delivery platforms globally. Operating across approximately 70 countries and more than 1,500 cities, we connect millions of users with local businesses including restaurants, supermarkets, and retail stores, providing on-demand services powered by innovative technology. Our commitment is to deliver swift, seamless experiences that enrich everyday lives.

Your Role as Regional Manager

As a Regional Manager, you will function as a business proprietor accountable for overall growth, operational success, and maintaining marketplace health spanning multiple cities or regions. You will lead recruitment and development of a regional team comprising account managers and sales executives. This position merges strategic planning with hands-on execution, requiring strong commercial, operational leadership, and excellent prioritization skills to decide where to launch new markets.

Key Responsibilities

• Manage the regional profit and loss, driving key performance indicators for growth, profitability, and customer satisfaction by adapting national strategies into localized plans.
• Guide the expansion into new cities and business verticals, establishing strong, sustainable operational foundations.
• Enhance operational efficiency by balancing supply and demand, improving delivery logistics, and curbing costs.
• Identify and exploit commercial opportunities within restaurant and retail sectors to optimize resource allocation.
• Monitor competitors and implement strategic initiatives to strengthen the region’s market share.
• Coordinate cross-functional teams including Operations, Commercial, and Marketing for cohesive regional performance.
• Build and mentor a high-caliber team focused on leadership development within the organization.
• Represent the region within the country leadership, advocating for local needs and strategic enhancements.

Desired Qualifications and Skills

• Over seven years of experience in high-growth environments such as technology marketplaces, e-commerce, consulting, or FMCG expansions.
• Proven track record of comprehensive business ownership including P&L management and operational scaling.
• Expertise in initiating and scaling market launches and managing complex operations.
• Strong project management skills to scope, prioritize, and allocate resources effectively.
• Analytical thinking with expertise in data-driven problem solving and creating actionable strategies.
• Ability to engage and align stakeholders across all levels, managing conflicts and influencing decisions confidently.
• In-depth commercial and operational knowledge including understanding unit economics and KPI framework design.
• Adept at navigating ambiguity and making informed, timely decisions in rapidly changing environments.

Diversity and Inclusion

We value diverse talents and backgrounds, including gender, ethnicity, abilities, and sexual orientation. We encourage applicants to bring their authentic selves and to note their pronouns if desired. While this role requires extensive experience, we believe skills can be developed and welcome all qualified candidates.

Employee Benefits

• Equity participation allowing you to share in the company's success.
• Comprehensive private health insurance covering your wellbeing.
• Monthly Glovo credits for meals.
• Discounts for gym memberships to promote health.
• Additional leave days, options to work from home two days weekly, and work from any location up to three weeks annually.
• Access to online therapy and mental health support services.

Additional Information

Your achievements at Glovo are measured both by your results and your approach, aligning with our Leadership Principles that guide decision-making and teamwork. We nurture an inclusive culture that appreciates diverse perspectives and encourages innovation.