Receptionist

About Radisson Blu Hotel, Letterkenny

Radisson Blu Hotel, located on Paddy Harte Road in Letterkenny, County Donegal, is a prestigious 4-star hotel known for its contemporary style and excellent amenities. The hotel is conveniently situated close to the lively town center of Letterkenny. It offers guests access to a 17-meter swimming pool, a fully equipped health club, and extensive conference and event spaces. Dining at the award-winning TriBeCa Restaurant or relaxing in the Poets' Corner Bar provides a blend of comfort and classic Irish hospitality.

Role Overview

As a Receptionist, you will be the welcoming face of the hotel, managing guest arrivals, registrations, and payments. Your role includes responding to guest inquiries about hotel facilities and local tourist information, handling reservations, maintaining accurate guest records, and managing high volumes of calls and emails. Additional administrative support tasks may also be assigned as needed.

Candidate Profile

• Strong customer service orientation with excellent interpersonal skills.
• Experience in a comparable reception or front desk position is advantageous.
• Ability to work independently and demonstrate initiative.
• High attention to detail and organizational skills.
• Effective communication skills, both verbal and written.
• Resilience and capability to handle multiple tasks in a busy environment.
• Flexibility and willingness to support dynamic business needs positively.
• Availability to work evenings and weekends.

Benefits and Perks

• Competitive pay rates tailored to experience.
• Recognition programs including employee of the month, long service awards, team recognition, and surprise treats.
• Employee referral incentives.
• Opportunities for learning, development, and career progression within Windward Group.
• Exclusive hotel discounts under the Windward & Radisson brands.
• Access to complimentary leisure facilities.
• Employee assistance and digital wellness programs.
• Discounted healthcare plans.
• Birthday cards and gifts.
• Provided meals during duty hours.
• Social events and celebrations.
• Gifts for employees welcoming newborn babies.
• Participation in a PRSA pension scheme.

About Windward Management Limited

Windward Management is a highly experienced hotel operations and investment company overseeing approximately 2,000 hotel rooms across Ireland and continental Europe since 2007. Based in Dublin, it delivers comprehensive hotel management services, including operations, marketing, and financial management. The company values innovation, exceptional guest experience delivery, and employee development within a supportive, dynamic culture focused on collaboration, respect, and work-life balance.

Additional Information

Contract Type: Full-time
Work Location: Onsite at Radisson Blu Hotel, Letterkenny
Salary: Commensurate with experience
Closing Date: Sunday, 13th September 2026