Receptionist / Front Office Executive

Role Overview

This position involves managing the reception area, offering professional assistance to visitors, clients, and vendors, and effectively handling phone calls and administrative duties to support smooth office operations.

Key Duties

• Greet and assist visitors and clients with professionalism
• Answer incoming calls, screen, and redirect as necessary
• Maintain a tidy and well-organized front office environment
• Manage courier services, postal dispatch, and document handling
• Organize meeting schedules and arrange room bookings
• Register visitor entries and keep accurate visitor logs
• Assist HR team with scheduling interviews and coordinating candidates
• Support travel bookings, track office supplies, and perform general administrative tasks
• Maintain office records, files, and front desk registers
• Collaborate with various departments to fulfill daily operational needs
• Ensure timely responses to company phone calls and email inquiries

Qualifications and Experience

• At least one year’s experience as a receptionist or front office executive
• Candidates with prior hospital or healthcare front desk roles are not eligible
• A graduate degree in any discipline is required

Skills and Competencies

• Strong verbal and written communication capabilities
• Professional demeanor with excellent customer service skills
• Proficiency in MS Office applications including Word, Excel, and Outlook
• Proper telephone etiquette and handling
• Ability to manage time effectively and multitask efficiently
• Basic competence in email usage and document management
• Excellent organizational abilities