Product Manager – Integrations

About InvoiceCloud

InvoiceCloud is a rapidly expanding fintech leader honored with 20 significant awards in 2025, including recognition as a Top Workplace by USA TODAY and Boston Globe, multiple SaaS Awards for Best Solution in Finance and FinTech, and national customer service awards from Stevie and the Business Intelligence Group. The company values reducing digital exclusion and simplifying payment processes for essential services, embracing advanced AI maturity and responsible innovation. This creates a purpose-driven, award-winning work environment for top professionals. Learn more at InvoiceCloud.com.

Role Overview

This opportunity is for a Product Manager specialized in Integrations to take full responsibility for the product roadmap, execution, and ongoing enhancement of the integrations platform ecosystem. The role involves defining and delivering integration functionalities that provide smooth connections between InvoiceCloud’s platform and clients' vital business applications. Collaboration with multiple teams such as Product Leadership, Engineering, Solutions Engineering, Partnerships, Customer Success, Sales, and Marketing is crucial to translate strategic and customer-driven requirements into effective roadmaps that yield tangible business results.

Primary Responsibilities

• Lead and own the integrations product roadmap, ensuring alignment with customer priorities, company goals, and engineering constraints.
• Decide on features, APIs, connectors, and platform improvements by evaluating customer value, commercial impact, and technical effort.
• Partner with product leadership to convert strategic aims into actionable development plans and release schedules.
• Oversee the entire product lifecycle from concept discovery to launch and continuous refinement.
• Prepare detailed product requirement documents (PRDs), user stories, and acceptance criteria.
• Collaborate with engineering teams for backlog prioritization and sprint planning.
• Manage release coordination including readiness checks and post-launch analysis.
• Track project progress, anticipate risks or dependencies, and update stakeholders accordingly.
• Advocate the integration of AI and Generative AI to optimize product discovery, roadmap prioritization, PRD authoring, experimentation, analytics, and overall decision-making; also identify opportunities for AI capabilities within the platform.

Customer and Ecosystem Engagement

• Conduct ongoing discovery activities by engaging customers, partners, sales, customer success, and support teams.
• Convert customer integration obstacles into scalable product features.
• Balance custom customer requests with broader reusable platform developments.
• Simplify integration processes and enhance onboarding and adoption experiences for users.
• Focus on strategic technology partner integrations, collaborating with Partnerships and Engineering to develop and sustain impactful integrations.
• Support marketplace growth through new connector developments and partner integrations.
• Work with Product Marketing on go-to-market strategies and product launch efforts.

Performance Measurement & Continuous Improvement

• Define, track, and enhance critical product metrics such as integration adoption, API and connector usage, integration success rate, platform reliability, time-to-value, customer activation, satisfaction, retention, and business impacts.
• Leverage customer feedback and analytics for ongoing platform experience improvements.

Product Evangelism and Communication

• Disseminate roadmap progress and updates to internal teams.
• Equip Sales, Customer Success, and Solutions Engineering teams with knowledge of new features.
• Participate in customer presentations, product demos, webinars, and partner interactions.
• Act as the subject matter expert on the integrations platform organization-wide.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related discipline.
• Between 4 and 8+ years’ experience in Product Management within B2B SaaS environments.
• Proven ability to independently address ambiguous challenges and deliver results with minimal supervision.
• A proactive self-starter comfortable making decisions amid incomplete information.
• Strong analytical capabilities and structured problem-solving skills.
• Experience actively seeking feedback, coaching, and rapid personal growth.
• Track record managing integration products, APIs, developer platforms, or ecosystems.
• Deep understanding of API-centric product development.
• Bonus: familiarity with enterprise integration architectures.
• Experience defining strategies and driving measurable business impact.
• Familiarity with writing PRDs, roadmap prioritization, and managing Agile product delivery.
• Data-driven and analytical decision-maker.
• Excellent communicator and presenter, adept at stakeholder management.
• Ability to influence cross-functional teams without direct authority.
• An AI-first mindset, leveraging AI and Generative AI tools throughout the product lifecycle and identifying AI implementation opportunities within integration products.

Preferred Skills

• Experience developing developer platforms or platform products.
• Launching public APIs and SDKs.
• Working with enterprise SaaS solutions.
• Knowledge of microservices architectures.
• Understanding of GraphQL and event streaming technologies like Kafka or Pub/Sub.
• Experience managing partner ecosystems or marketplace products.
• Exposure to enterprise security and compliance standards.
• MBA or advanced technical degrees are advantageous.

Working Style and Values

• Ownership and Urgency: Taking initiative, moving quickly, and solving problems proactively.
• Analytical Problem Solving: Breaking down complex issues using data to guide actions focused on measurable outcomes.
• Collaboration and Communication: Building strong partnerships across diverse teams and communicating effectively with technical and non-technical audiences.
• Growth Mindset: Embracing feedback, continuous learning, and utilizing AI and emerging technologies to enhance products and working processes.

Location & Work Setup

This position is based in Hyderabad, India, requiring onsite presence aligned with company policy.

Additional Information

InvoiceCloud is an equal opportunity employer committed to non-discrimination in all employment practices, including recruitment and compensation. Reasonable accommodations are available for applicants with disabilities or religious needs during recruitment upon request. The company maintains strict policies against unsolicited resumes from recruitment agencies. All candidates are advised to respect these guidelines.