Process Coordinator

About the Role

Vin Poly Additives is seeking a Process Coordinator to effectively liaise with various departments to ensure the smooth completion of tasks and maintain operational excellence.

Key Responsibilities

• Collaborate with Sales, Inside Sales, Administration, Human Resources, Accounts, and other teams to ensure timely task execution.
• Develop and maintain MIS reports, track records, dashboards, and document standard operating procedures.
• Regularly audit and monitor spreadsheets related to Sales, Inside Sales, Admin, and HR to guarantee accuracy and completeness of data.
• Detect and address inconsistencies, pending updates, and procedural shortcomings, following up until resolution.
• Monitor customer interactions including inquiries, sample requests, trials, orders, and subsequent follow-ups.
• Compile and deliver reports showcasing management insights and updates on process statuses.

Candidate Profile

• Graduate in any discipline, with MBA considered an advantage.
• Between three to five years of professional experience in process, operations, or sales coordination, or MIS-related positions.
• Excellent multitasking abilities and diligent follow-up skills.
• Proficient user of Google Sheets and other reporting software.
• Strong communication and interpersonal capabilities.
• Self-motivated and able to coordinate tasks independently across departments.
• Meticulous attention to detail and well-developed organizational skills.