Partner Development Support - Infinity Holidays

About the Role

Join the Infinity Holidays team as a vital link between Infinity and agency partners to foster sales expansion. This dynamic position integrates relationship management, training facilitation, sales promotion, and customer service while representing Infinity at key industry gatherings.

• Expand sales by advocating Infinity Holidays products and services within agency networks.
• Conduct engaging system and product training, including onboarding and webinars.
• Establish and sustain robust relationships with agency partners, suppliers, and essential stakeholders.
• Act as Infinity's representative at trade shows, conferences, and other industry events.
• Offer daily support, resolve product or customer concerns, and facilitate training across the business.
• Leverage Salesforce, reports, and market intelligence to uncover growth opportunities and boost business performance.

Candidate Profile

• Minimum of five years' experience within travel retail, wholesale, or akin travel sectors.
• Comprehensive understanding of travel agency workflows and supplier ecosystems.
• Proficient in using Helio, Salesforce, and cruise booking platforms.
• Confident and effective communicator with strong presentation and relationship-building capabilities.
• Organized with excellent skills in planning, managing time, and solving problems.
• Commercially astute, data-driven, and skilled in using reports to enhance sales results.
• Self-driven, customer-oriented, and comfortable operating independently in a high-paced setting.
• Adaptable, flexible, and passionate about empowering travel partners to thrive.

Benefits

• Access to discounted travel and accommodation, helping you visit bucket list destinations.
• Participation in an Employee Share Scheme via Equate Plus.
• Availability of internal financial and health support services.
• Ongoing access to professional development and training.
• A hybrid work model balancing office and remote work.
• Focus on internal career advancement through the Brightness of Future program.
• Possibilities for global career opportunities within an extensive brand network.
• Free attendance to international awards events such as Global Gathering in Lisbon, LA, and Bangkok.
• Engagement in social activities fostering networking and celebrating achievements.

Company Values and Culture

At Flight Centre Travel Group, inclusivity and diversity are central to creating a welcoming workplace. We embrace individual identities and foster collaboration and innovation to craft exceptional travel experiences. We encourage dreaming big, taking ownership, and breaking conventions while supporting our people to turn ideas into reality within a global family environment.