Outbound Telecalling Executive

About Us

Valasys Media is a globally acknowledged leader in B2B marketing and sales solutions, specializing in lead generation, appointment setting, event support, and content syndication. We empower clients to develop robust sales funnels through innovative use of data intelligence, intent data, and business intelligence-based market research. Utilizing multi-channel attribution methodologies, we enhance brand visibility, equity, and customer experience to attract and retain business prospects effectively.

Role Overview

We are looking for a dedicated Outbound Calling Executive located in Pune Division to join our full-time on-site team. This position involves making a large volume of outbound calls to prospective and current B2B clients with the aim of qualifying leads, booking appointments, and supporting lead generation initiatives. The role requires a good grasp of client services, adherence to call scripts with personalization, precise data collection, and regular updating of CRM databases.

Key Responsibilities

• Conduct high-volume outbound calls to both existing and potential B2B customers.
• Understand and communicate client solutions effectively during calls.
• Follow scripted conversations while tailoring interactions to individual needs.
• Accurately capture customer data and update CRM or call logs promptly.
• Collaborate with sales and marketing teams to maximize lead conversions.
• Achieve daily and weekly call and conversion targets.
• Maintain professionalism and customer-centric communication throughout interactions.

Required Qualifications and Skills

• Excellent spoken English and communication abilities, including active listening and clear explanation skills.
• Experience in outbound telemarketing, lead qualification, appointment setting, and managing basic customer objections.
• Strong organizational skills for efficient CRM management and data entry accuracy.
• Professional and collaborative work approach with reliability and strong time management.
• Adaptability to changing campaign requirements and target-driven mindset.
• Prior experience in BPO, telemarketing, or outbound sales in a B2B context preferred.
• At minimum, a high school diploma; bachelor's degree in business, marketing, or related discipline advantageous.
• Competence with basic computer applications and willingness to adopt new tools and systems.