Operations Executive - AI & Project Coordination

About the Role

We seek a proactive and technically skilled AI Operations and Project Coordination Executive to join our operations and digital transformation team in Jaipur. This full-time position involves overseeing day-to-day operational tasks, managing multiple projects, and leveraging AI-driven tools to enhance productivity and streamline workflow processes.

Responsibilities

• Identify repetitive operational activities suitable for automation and AI enhancements.
• Utilize AI platforms like ChatGPT for tasks such as research, reporting, documentation, content creation, and workflow optimization.
• Develop AI-integrated workflows, templates, and standard operating procedures, ensuring accuracy and effectiveness of AI outputs.
• Maintain organized repositories for AI prompts, documentation, and process guidelines.
• Scout and recommend emerging AI tools to improve team efficiency.
• Coordinate multiple projects by managing schedules, priorities, deadlines, and team communications.
• Track project progress, resolve bottlenecks, and escalate critical issues to management.
• Facilitate interdepartmental coordination and maintain comprehensive task trackers and workflow documentation.
• Support management in adopting new operational systems and processes.
• Compile regular operational reports and dashboards, analyze basic data trends, and prepare management presentations.
• Create and update process documentation, SOPs, checklists, and workflow guides while recommending improvements.

Required Skills and Expertise

• Strong familiarity with AI-based tools and general productivity platforms.
• Experience with project coordination and task management methodologies.
• Advanced organizational, time management, and communication capabilities.
• Proficiency in MS Excel or Google Sheets, Google Workspace, and PowerPoint.
• Comfortable using project management tools such as Trello, Notion, ClickUp, or Asana.
• Ability to design effective AI prompts and workflows with meticulous attention to detail.
• Capability to juggle multiple tasks and meet tight deadlines efficiently.

Preferred Qualifications

• Basic understanding of AI automation and no-code/low-code platforms.
• Experience with workflow automation tools like Zapier or Make.
• Elementary knowledge of data analysis and dashboard creation.
• Exposure to CRM, ERP, or hospital/business management software.
• Awareness of digital marketing or general business operations is advantageous.

Educational and Experience Criteria

Candidates should hold a Bachelor's degree in Business Administration, Computer Applications, Management, Operations, Digital Marketing, Information Technology, or equivalent disciplines. Prior experience ranging from 1 to 3 years in project coordination, operations, or tech-enabled business support is expected. Exceptional fresh graduates with strong AI tool competencies and relevant project experience may also be considered.

Performance Metrics

• Timely and accurate completion of projects and tasks.
• Efficiency in team coordination and follow-ups.
• Successful deployment of AI-based productivity enhancements.
• Reduction in repetitive manual tasks via automation.
• High quality and precision of documentation and reports.
• Implementation of process improvement initiatives.
• Effective identification and escalation of project issues.