Operations Coordinator

Overview

Eastman Electrical seeks a detail-oriented and efficient Operations Coordinator to oversee project scheduling, coordination between office and field teams, and operational workflows. This pivotal role ensures that electrical projects are planned, tracked, and completed on time, while maintaining smooth communication across all departments.

Primary Responsibilities

• Organize daily scheduling and allocation of electrical jobs.
• Facilitate clear communication between administrative personnel and field staff to ensure accountability and direction.
• Track project timelines, priorities, and workflow progress to maintain operational effectiveness.
• Follow up on quotes, material orders, and job documentation to avoid oversight.
• Provide regular operational reports to management including updates on performance and issues.
• Assist management with meetings, staff training sessions, performance evaluations, and process improvements.
• Own operational duties to continually improve business efficiency.
• Manage customer inquiries, support client relations, and assist with sales follow-up.
• Supervise inventory, stock management, ordering, and asset coordination.
• Offer technical advice and problem-solving assistance to electricians on-site.
• Serve as escalation point for field-based questions and challenges.
• Conduct basic electrical design activities such as load calculations, layout planning, and compliance assessments.
• Prepare and evaluate cost estimates, project variations, and scopes of work.
• Stay current with relevant industry standards and installation protocols.
• Step into field operations as needed to support delivery or resolve technical obstacles.

Required Qualifications and Experience

• Minimum 2 years' experience in a construction-focused management or coordination role.
• Strong operational or coordination background within trade or construction sectors.
• Effective communicator who can maintain composure and clarity under pressure.
• Highly methodical with good judgment and self-initiative.
• Familiarity or willingness to learn job management software such as Simpro.
• Valid commercial and residential electrical knowledge or license.
• Hold a White Card and a current driver's license.
• Possession of NSW Electrical Contractors or Supervisors Licence preferred.
• Candidates lacking a contractors licence but with substantial electrical contracting experience are encouraged to apply.

Opportunities and Work Environment

There is potential for career advancement into an Operations Manager role as the company grows. The position offers access to modern equipment including work phones and laptops, supported by robust systems and technologies to streamline the job. Eastman Electrical is a family-owned business with a culture centered on teamwork and mutual respect. Employees are valued and provided with clear KPIs, ongoing support, and opportunities to influence company practices.

Additional Information

Applicants who take pride in dependability, organization, and proactive problem-solving will find this role rewarding.