Operations Coordinator

About Gallagher

Gallagher is a prominent global organisation specializing in insurance broking, risk management, and consulting, with a workforce exceeding 71,000 employees across more than 130 countries. The company is driven by strong ethical values and a commitment to social responsibility, encapsulated in their Shared Values known as The Gallagher Way. Recognized as a top employer in Australia and for women worldwide, Gallagher offers an inclusive and growth-oriented workplace culture.

Role Overview

The Operations Coordinator will be pivotal in managing daily office activities to ensure smooth operations for brokers, clients, and visitors. This position serves as the central liaison within the branch to deliver superior office management, administrative support, and operational services. Key responsibilities involve overseeing workplace functions, facilitating broker support initiatives, and guaranteeing a seamless experience for all stakeholders. The role also encompasses ensuring compliance, governance, and continuity of business operations.

Key Responsibilities

• Coordinate branch operations and provide comprehensive support services.
• Manage office facilities and maintain a professional environment.
• Support business continuity, risk management, and compliance efforts.
• Handle data collection, reporting, and provide operational assistance.
• Facilitate effective communication and stakeholder engagement.
• Drive projects and promote continuous improvement initiatives.

Desired Qualifications and Experience

While no prior experience is strictly required, candidates with a background in insurance or banking industries, or previous office experience, will be considered favorably.

Skills and Attributes

• Outstanding organisational and multitasking abilities.
• Excellent communication skills, especially client interaction capabilities.
• A detail-oriented approach with strong problem-solving aptitude.
• Adaptability, resilience, and a commitment to ongoing improvement.

Employee Benefits

• Competitive salary with opportunities for career advancement.
• Four weeks annual leave plus up to two weeks additional lifestyle leave available for purchase.
• Flexible and hybrid working arrangements.
• Two paid volunteer days annually and paid parental leave.
• Access to novated leasing options and health insurance discounts via group plans.
• Participation in the Employee Stock Purchase Program.
• Comprehensive wellbeing support including mental health resources.
• Employee recognition awards, peer support programs, and annual flu vaccinations.
• Discount access to over 350 retailers through Reward Gateway.

Diversity and Inclusion Commitment

Gallagher is dedicated to fostering a diverse and inclusive workplace where all employees can thrive regardless of their identity or background. The company enforces equal employment opportunities in all aspects of employment and makes reasonable accommodations for disabilities. Equal opportunity extends across hiring, training, promotion, compensation, benefits, and termination processes.

Additional Notes

All employment offers are contingent upon successful background checks, adhering to Gallagher’s strict standards and policies.