Operations Consultant - Flex

Overview

We are seeking an Operations Consultant to collaborate closely with the Operations Supervisor in managing stockroom organization and merchandise maintenance at our Lethbridge, Alberta location.

Key Responsibilities

• Deliver professional, approachable, and informed client service during store hours.
• Support in training fellow cashiers and consultants on Point-Of-Sale (POS) and mobile POS systems.
• Maintain cleanliness and organization within the cashier area respecting store presentation standards.
• Adhere to and uphold Sephora's merchandising concepts.
• Engage in initiatives aimed at minimizing inventory loss and shortages.
• Carry out timely processing and receipt of incoming shipments.
• Ensure stockroom is orderly and compliant with company guidelines.
• Handle merchandise transfers, manage damages, and process testers following company protocols.
• Inspect visual display items and report any missing or damaged components to the Operations Supervisor.
• Maintain safety and tidiness standards across all operational areas.
• Communicate inventory-related concerns with supervisors and management staff.
• Follow sampling policies and participate actively in inventory control processes.
• Undergo cross-training in cashier functions if designated as a consultant.

Required Qualifications

• 1 to 2 years of experience in retail or client service, preferably with stockroom responsibilities.
• Strong computer literacy coupled with solid arithmetic and organizational skills.
• Capability to multi-task efficiently while attentively addressing client and business needs.
• Effective skills in time management, problem-solving, and communication.
• Minimum education requirement is a high school diploma or its equivalent.
• Availability to work on evenings, weekends, and holidays.

Additional Information

• Physical demands include working in a fragrance-laden environment.
• Ability to lift and transport items weighing up to 50 pounds.
• Frequent bending and stretching to stock shelves as necessary.

Compensation and Benefits

The hourly pay range is between CAD 17 and CAD 20, along with potential bonuses based on performance. Additional benefits include a competitive benefits package and extensive learning and development programs to support employee growth and recognition. Actual pay offered will be influenced by qualifications, experience, and other legitimate business considerations.

Equal Opportunity and Technology Use

Sephora Canada is committed to accommodating applicants with disabilities or medical conditions. Furthermore, the recruitment process involves the use of Artificial Intelligence to facilitate initial screening and evaluation of candidates.