Online Manager

About the Role

As an Online Manager at Woolworths Supermarkets, you will be entrusted with overseeing the complete leadership of your department, fostering a connected, flexible, and high-performing team dedicated to delivering excellent service to customers and communities. Supported by the Store Leadership Pathway, this role offers a valuable opportunity to develop your leadership skills and department expertise, paving the way for a rewarding career within Woolworths Group.

Key Responsibilities

• Lead and coordinate department operations, ensuring your team efficiently meets picking demands and consistently delivers accurate orders on time.
• Create and nurture an engaging, inclusive team environment that encourages authenticity and drives a high-quality shopping experience.
• Collaborate closely with the store leadership team and team members to maintain excellent customer service standards and a positive workplace.
• Model customer engagement behaviors by practicing Everyday ACTs – Acknowledge, Care, and Thank customers.
• Prioritize safety by enforcing correct procedures for both team members and customers within the store environment.

Candidate Profile

• Demonstrated ability to lead and support teams, with a strong desire to guide day-to-day department operations.
• Effective collaborator who works well with others to achieve outstanding results and enhance personal knowledge.
• Self-aware with a clear understanding of your leadership style and a commitment to professional growth as a future leader.
• Appreciates the importance of contributing across stores to ensure a seamless and positive shopping experience for customers.
• Curious mindset eager to develop skills and capabilities to advance your career within Woolworths.

Work Environment and Flexibility

The position follows a roster from Tuesday to Sunday, with working hours from 7:00 AM to 4:00 PM, ensuring adequate rest on Mondays. Woolworths values flexibility to help balance your personal and professional life and is open to discussing arrangements that suit individual needs.

Employee Benefits and Support

• Access to the Store Leadership Pathway, which offers foundational skills, purposeful experience, and learning opportunities to accelerate your career growth.
• Attractive team benefits and perks from well-known brands associated with Woolworths.
• 24/7 access to workplace support via the Sonder App for you and your family.
• Paid parental leave for primary caregivers as well as resources from Grace Papers to help balance family and work commitments.
• A progressive and competitive leave policy providing you with generous time off to focus on personal priorities.

Woolworths Group Commitment

Woolworths Group employs over 200,000 individuals united by a shared purpose of creating better experiences together for a better tomorrow. We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels they belong and can achieve their full potential. We encourage applications from all backgrounds and are prepared to provide support for any reasonable adjustments during the hiring process.