Office Manager

About responsAbility Investments AG

responsAbility is a prominent Swiss impact asset management firm specializing in private market investments throughout emerging markets. The company provides both debt and equity financing to financial institutions, enterprises, and mid-market funds aiming to achieve significant positive social and environmental outcomes alongside viable financial returns. The investment process integrates impact and Environmental, Social, and Governance (ESG) factors, supported by active stakeholder engagement. As of June 30, 2026, responsAbility manages assets worth USD 5.9 billion across approximately 70 countries and partners with institutional, private, and public sector investors to scale capital deployment.

Founded in 2003, responsAbility has disbursed over USD 18.2 billion in impact investments. Since 2022, it operates as part of M&G Investments, a business unit of M&G plc — a global savings and investment enterprise with asset management and insurance expertise and substantial long-term institutional ownership.

responsAbility is an equal opportunity employer committed to fair recruitment practices by focusing solely on candidates' skills, education, and experience. Applicants are encouraged to omit personal details such as photographs or marital status in their applications.

Role Overview

The office in Tbilisi is seeking a proactive, exceptionally organized, and customer-focused professional to fill the Office Manager role. This position suits a detail-oriented, dependable individual who thrives in ensuring seamless daily office operations, administrative coordination, and support to executive leadership and the local team with utmost professionalism and confidentiality.

Primary Duties

• Manage office facilities, including infrastructure, housekeeping, logistics, and supply coordination, liaising with suppliers and service providers.
• Coordinate hardware, telephone, internet, and other infrastructure setups with the headquarters in Zurich and the local landlord.
• Supervise office access, organize meetings, events, and catering services.
• Continuously identify and implement enhancements to create a more comfortable, efficient, and welcoming work environment for staff and visitors.
• Plan and execute all local events for Tbilisi staff and visiting guests, covering ideation, logistics, coordination, and onsite support.
• Oversee relationships and contracts with vendors and suppliers, ensuring compliance with office policies.
• Administer invoice processing, payment submissions, procurement activities, and fixed asset maintenance.
• Monitor issuance and usage of company credit cards, including transaction reviews and documentation support.
• Support employee onboarding and offboarding workflows.
• Maintain and update insurance records, tracking expirations and renewals.
• Coordinate Health & Safety initiatives for the Tbilisi office and report to the shareholder company.
• Manage sustainability performance reporting and assist in data compilation for Tbilisi operations.
• Arrange travel logistics for international guests including flights, accommodation, meetings, and related events.
• Respond to inquiries from internal teams and external contacts.
• Provide mutual support within the Office Management team, covering for colleagues during absences.
• Offer temporary bookkeeping assistance during the accountant's absence, including handling expenses and bank transactions.

Candidate Profile and Skills

• Completed commercial education, academic degree in business administration, or an equivalent qualification supported by a minimum of three years of relevant experience in roles such as Office Manager, Executive Assistant, Personal Assistant, or Administrative Coordinator.
• Exceptional organizational, multitasking, and planning skills with a sharp eye for detail and a proactive attitude to identify and implement practical improvements.
• Ability to collaborate effectively across departments, cultures, and geographies within an international workplace setting.
• Maintains discretion and confidentiality when managing sensitive data, exercising sound judgment especially when assisting senior management.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office suite and fluency in both English and Georgian languages are mandatory.
• A genuine passion for Impact Investing.